Community Service Worker

Suffolk County Government•Great River, NY

About The Position

The Suffolk County Department of Health Services is seeking a Community Service Worker for the Office of Minority Health. Under general supervision, the employee performs non-professional duties supporting professional social and community workers in implementing and delivering agency programs and services. The position involves considerable telephone and in-person contact with clients and the public, and requires some independent judgment within established guidelines. Work is supervised through conferences and review of completed work by a professional social services worker or other supervisory personnel. Related work is performed as required.

Requirements

  • Graduation from a standard senior high school or possession of a high school equivalency diploma.
  • One year of experience in a position involving substantial client contact in a public or private social service agency. Additional education from a federally authorized accredited or New York State-registered college may substitute for experience on a year-for-year basis.
  • At appointment and throughout employment, possession of a valid license to operate a motor vehicle in New York State.

Responsibilities

  • Provide individuals or groups with information about services offered by public or private agencies.
  • Help applicants complete service forms and explain the procedures to follow.
  • Make routine field visits to gather documentation and information about applicants’ eligibility for agency services.
  • Help clients locate housing by contacting landlords and brokers about vacancies, transporting clients to view prospective housing, discussing financial arrangements with landlords, and helping clients obtain relocation allowances.
  • Assist professional social service workers in evaluating day care and foster care homes, including conducting collateral visits to schools and other agencies to obtain information about prospective homes.
  • Maintain case plans by providing supportive home visits to clients.
  • Transport clients in connection with the delivery of agency services.

Benefits

  • Comprehensive medical, dental, and vision health insurance.
  • Pension.
  • Vacation, accrued according to length of service, with two weeks to start.
  • Sick leave.
  • Personal days.
  • Thirteen paid holidays.
  • Regular working hours intended to support work-life balance.
  • Job security.
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