Community Service Worker / Housing Retention Specialist

Champlain Valley Office of Economic Opportunity•Saint Albans City, VT

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About The Position

CVOEO is hiring a Community Service Worker / Housing Retention Specialist at Franklin Grand Isle Community Action. The position provides housing-focused case management, advocacy, and retention support to individuals and families with low income, with an emphasis on helping households in the CVOEO service area obtain, stabilize, and maintain safe, suitable housing. The role supports households in developing saving, spending, and problem-solving strategies that strengthen their ability to sustain permanent housing. It also advocates with agencies, landlords, and funding sources to address rent arrears, security deposits, utility needs, lease concerns, and other issues that may threaten housing stability. The position provides information, referrals, and encouragement so households can access appropriate services and address barriers to housing stability, including referrals to CVOEO programs such as Financial Futures for credit repair, budgeting, and asset development. The rate of pay is $23.65 per hour.

Requirements

Minimum of two years of experience in case management, social services, or a related human services field.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Valid driver’s license, clean driving record, access to reliable transportation, and willingness and ability to travel within the CVOEO service area.
Ability to uphold safety standards.

Nice To Haves

Bachelor’s degree in social work, Human Services, Psychology, Sociology, or a related field preferred.

Responsibilities

Provide housing-focused case management, advocacy, and retention support for individuals and families with low income.
Help households obtain, stabilize, and maintain safe, suitable housing in the CVOEO service area.
Support households in developing saving, spending, and problem-solving strategies to sustain permanent housing.
Advocate with agencies, landlords, and funding sources to address rent arrears, security deposits, utility needs, lease concerns, and other threats to housing stability.
Provide information, referrals, and encouragement to help households access appropriate services and address barriers to housing stability.
Refer households to CVOEO programs, including Financial Futures for credit repair, budgeting, and asset development.