PSH Housing & Retention Specialist - RLRA

El Programa Hispano Catolico•Gresham, OR
•Hybrid

About The Position

El Programa Hispano Católico (EPHC) is a community organization advancing racial equity and social justice through its Latine roots, culture, and community. It serves more than 30,000 people annually through programs focused on Housing, Economic Sustainability, Education, Community Wellness, and DV/SA Prevention and Intervention. EPHC is affiliated with the Catholic Charities Network, but neither staff nor service participants need to be Catholic. The PSH Housing & Retention Specialist supports at least 15 adults seeking culturally specific services and Regional Long-Term Rent Assistance (RLRA) housing vouchers through Home Forward. The position collaborates with Home Forward, the Homeless Services Department, property managers, landlords, and other service providers to help adults search for and move into Permanent Supportive Housing. It also provides continuing retention support intended to prevent homelessness and promote housing stability. The role is based in the Metropolitan Portland area, with on-site work at EPHC’s Gresham, Oregon office and meetings with participants as needed. Most work can be performed in a hybrid or remote environment, although frequent in-person meetings and some on-site activities are required. Occasional travel and evening or weekend work may be needed depending on project deadlines. EPHC offers an innovative four-day workweek when work is completed within that timeframe. Compensation is $25.00–$27.00 per hour, commensurate with skills and experience.

Requirements

  • Bilingual in Spanish and English, with bicultural competence.
  • Excellent verbal and written communication skills in Spanish and English.
  • Experience and knowledge working with a broad range of issues affecting homeless Latinx/Hispanic and other BIPOC communities.
  • Intermediate proficiency with Microsoft Office programs and experience with data entry.
  • Demonstrated judgment and discretion when handling confidential matters.
  • Ability to organize and prioritize work, take initiative, follow through, and manage multiple priorities to meet goals in a timely manner.
  • Willingness to learn new skills and take on new responsibilities.
  • Strong analytical and strategic problem-solving skills.
  • Ability to work effectively both independently and as part of a team, and to adapt to changing dynamics in a fast-paced work environment.
  • Ability to support the organization’s and program’s mission and goals.
  • Ability to lift 40 pounds.
  • Access to a reliable motor vehicle.
  • Valid driver’s license and ability to obtain automobile insurance at the agency-required levels (100/300/100).
  • Satisfactory civil, criminal, and motor vehicle background check results.

Nice To Haves

  • Bachelor’s degree or equivalent experience preferred.

Responsibilities

  • Provide housing placement and retention support to adults referred through the adult system coordinated access case conferencing process.
  • Develop individualized housing plans with adults and identify supportive services that promote housing stability.
  • Assist adults with housing applications and other required paperwork.
  • Build and maintain collaborative relationships with resident services staff, property managers, and management companies.
  • Provide ongoing support, including help with rent payments and connections to needed services.
  • Maintain accurate, up-to-date documentation of participant interactions and services provided.
  • Attend weekly case meetings to review case files, discuss progress and challenges, and coordinate services with team members.
  • Attend and participate in required trainings, meetings, and professional development opportunities related to housing and homelessness.
  • Follow EPHC policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Vacation and sick time benefits
  • 14 paid holidays
  • 90% employer-paid health insurance with buy-up options
  • 401(k) with employer contribution
  • Voluntary life insurance
  • Access to the retirement plan
  • Flexible Spending Account
  • Employee Assistance Program
  • Group life insurance
  • Bonus wellness days
  • Continuous growth and development opportunities
  • Opportunities to serve the community and make a positive impact
  • Innovative four-day workweek when work is completed within that timeframe
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