Community Service Supervisor (Chattanooga TN, New Development )

Columbia Residential Properties•Chattanooga, TN

About The Position

The Community Service Supervisor performs general and specialized maintenance and repairs, applies proficient skills across several maintenance trades, supervises maintenance technicians and assistants, manages maintenance spending, and provides supervision, training, and development for assigned associates. Along with the Community Manager, this role oversees the apartment community’s physical property, general maintenance, repairs, unit make-readies, preventative maintenance, and construction or rehabilitation projects. The position reports to the Community Manager and Regional Service Manager. The supervisor serves residents promptly, courteously, and professionally; schedules maintenance work and emergency on-call coverage; monitors completion of work orders; and helps ensure safe, efficient property operations. The role also supports purchasing, contractor oversight, inventory management, and annual budget preparation.

Requirements

High school graduate or GED.
HVAC/Freon Recovery Certification.
Valid driver’s license.
At least three years of related experience.
Knowledge of skilled trades, including construction and installation, repair, and maintenance.
Knowledge or skills in minor carpentry and plumbing, mechanical and electrical work, household appliances, framing and finishing wooden structures, installing and repairing sinks, drains, and toilets, and inspecting, cleaning, and lubricating equipment parts.
May be required to perform basic welding and metal work.
Complete in-house training within the first 90 days of employment.
Have own tools.
Maintain a reliable vehicle.
Demonstrate a pleasant demeanor, a desire for success, and behavior consistent with the company’s Vision, Mission, and Core Values.

Nice To Haves

Some college or trade school education.
CPO (Certified Pool Operator) certificate.
EPA Universal certificate.

Responsibilities

Provide prompt, courteous, and professional service to residents.
Establish emergency maintenance on-call coverage and daily work schedules for maintenance staff.
Meet daily with the Community Manager to report on the status of scheduled work orders.
Follow up on work assignments to ensure efficiency and thorough completion.
Instruct staff on and enforce work policies, procedures, safety procedures, and proper equipment use and maintenance.
Maintain the on-site safety binder.
Regularly inspect the community, notify management of problems, and recommend solutions.
Identify and correct hazardous property conditions that could expose the property to liability.
Use a preventative maintenance program to reduce maintenance costs and equipment and unit downtime.
Maintain adequate inventories of parts, tools, and equipment.
Obtain competitive pricing, control purchases through purchase orders, oversee contract labor, and order materials as needed and approved by the Community Manager.
Assist the Community Manager with preparing the annual budget to maximize income, control expenditures, and meet budgetary goals.
Oversee physical property maintenance, repairs, unit make-readies, and construction or rehabilitation projects alongside the Community Manager.
Supervise, train, and develop assigned maintenance associates.