Community Service Professional 1-3

State of Louisiana•Houma, LA
•Onsite

About The Position

SCLHSA is seeking a Community Service Professional to support clinical operations and help determine eligibility for developmental disability services. The role involves interviewing and assessing applicants and participants, identifying appropriate support services, and helping improve quality of life through education, prevention, intervention, and treatment. The position is based at SCLHSA’s Developmental Disabilities Office in Houma, Louisiana. It is a classified job appointment that may transfer to a probationary appointment in the future. The role is part of a career progression group and may be filled at the 1, 2, or 3 level based on the selected candidate’s qualifications, with opportunities to advance within the series. Four vacancies are being advertised. Starting salary depends on the selected applicant’s education and experience.

Requirements

  • One of the following qualification pathways: four years of experience providing health or developmentally disabled services, counseling, health care management, or social services; or six years of full-time work experience plus one year of relevant experience in those fields; or a bachelor’s degree plus one year of relevant experience; or an advanced degree in a listed field.
  • Relevant experience includes providing health or developmentally disabled services, counseling, health care management, or social services.
  • Experience substitution: each 30 semester hours from an accredited college or university counts as one year toward the six years of full-time work experience in any field, up to 120 semester hours and four years of substitution.

Responsibilities

  • Receive and screen inquiries and calls from people contacting SCLHSA Developmental Disabilities for assistance, determine their support needs, and initiate an appropriate disposition.
  • Interview applicants to determine initial and continued eligibility for services in the Developmental Disabilities Service system and the Flexible Family Funds program.
  • Determine initial and continued eligibility for children assigned Flexible Family Funds program slots and monitor their eligibility quarterly.
  • Use the ICAP assessment tool and other relevant interview information to identify appropriate specialized services for program participants.
  • Create and maintain a list of community resources, advocacy organizations, and provider agencies in the SCLHSA area that can be referred to for support.
  • Continue developing knowledge of community resources available to support individuals’ needs.
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