Community Service Officer--FT

City of Maplewood, Minnesota • City of Maplewood, MN

2d • Onsite

About The Position

Community Service Officers (CSO) support the Maplewood Police Department, in partnership with its community, to solve problems relating to crime and the fear of crime, with an emphasis on meeting community needs. This role involves paraprofessional work as a uniformed non-sworn officer assisting the patrol division in assignments not requiring the exercise of police powers. CSOs assist other police department staff in routine department functions, provide animal control services, and perform related duties as required. During the term of employment, incumbents are expected to attend an accredited post-secondary institution with the intent to become eligible for POST licensure. The position works under a sergeant and receives general guidance from the on-duty patrol supervisor, lieutenants, deputy chief, and chief. Maplewood is described as a family-friendly organization with pillars focused on empowering employees, building relationships, and providing exceptional service.

Requirements

• Must possess a high school diploma or equivalent.
• Must have completed one (1) year in an approved law enforcement/criminal justice degree program OR be eligible to be and/or are licensed as a Police Officer in the state of Minnesota.
• Must be able to work with animals.
• Must possess and maintain a valid Minnesota driver's license or equivalent out-of-state license.
• Must be at least 18 years of age.
• Working knowledge of departmental rules, protocols, procedures, and equipment.
• Working knowledge of federal and state laws and city ordinances.
• Considerable ability to see, read, and understand department manuals, reports, and forms.
• Considerable ability to frequently stand, walk, sit, bend, stoop, crouch, kneel, twist, turn, push, and pull, sometimes for long periods of time, when patrolling or assisting officers.
• Considerable ability to lift and carry objects and people weighing up to 100 pounds (185 lbs. with assistance) as needed.
• Considerable ability to hear and speak to operate a telephone and radio.
• Considerable ability to accurately observe, record, and evaluate facts and circumstances and to accurately report relevant information according to department policies and procedures.
• Considerable ability to communicate effectively and tactfully with members of the community and city staff under sometimes stressful situations requiring tact, diplomacy, and good judgment.
• Considerable ability to perform work at night and to see and distinguish between colors.
• Considerable ability to use both large and fine motor skills and to manipulate objects requiring manual dexterity when performing cleaning, maintenance, or stocking duties.
• Considerable ability to maintain confidentiality.
• Considerable ability to maintain a good driving record and drive safely and legally.
• Working ability to operate a motor vehicle safely on city streets.
• Working ability to operate a personal computer including basic word processing and other departmental equipment.
• Working ability to collect and analyze information.

Nice To Haves

• Occasional work with or around irritants, fumes, infectious disease and hazardous chemicals at an accident or fire scene involving vehicles or chemical plants, and with animals.
• Ability to work in temperature extremes as necessary.

Responsibilities

• Patrols parks, trails, and city streets in a marked police department vehicle to observe and report activity, promote peaceful relations, provide a visible public safety presence, and perform community outreach.
• Takes reports from the public that do not require further investigation or follow-up, such as parking violations and minor property damage.
• Performs animal control activities, including responding to calls or complaints about animals, trapping and relocating ill, injured, and dangerous animals, processing animal bite reports, and providing follow-up.
• Enforces animal control ordinances through warnings and citations.
• Communicates current animal control topics to Maplewood citizens through city newsletter, website, and social media sites.
• Assists in the routine maintenance and cleaning of all police department-owned vehicles, including transport to and from repair facilities.
• Ensures inventory of squad car supplies such as windshield washer fluid, light bulbs, tape measure, etc.
• May assist in the coordination of routine buildup of new police vehicles.
• Assists sworn officers with traffic management at accident scenes, street closures, crime scenes, medical emergencies, special details, or any time as requested by a patrol supervisor.
• Assists with the vehicle forfeiture program as requested by the forfeiture program coordinator.
• Assists police record specialists and property room technicians with miscellaneous tasks, including making deliveries to and from the BCA, courts, the county attorney's office, other law enforcement agencies, and parties as requested.
• Delivers council and commission packets.
• Completes forms and reports as required; may review reports and forms completed by others.
• Performs fingerprinting of the public when requested.
• Assists with crime prevention programs.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED