Community Service Officer

City of Maple Grove•Maple Grove 55369, MN

3d•Onsite

About The Position

Maple Grove is a dynamic community known for proactive planning, thoughtful growth, and an exceptional quality of life. Home to more than 73,000 residents and projected to grow to 90,000 by 2040, Maple Grove offers premier shopping and dining, miles of trails, beautiful parks and lakes, and year-round recreation and community events. As our community continues to grow, so does the opportunity to make an impact. The City of Maple Grove employs more than 900 employees who provide a wide range of services that help make Maple Grove an exceptional place to live, work, and play. Aspiring to be a police officer? Then join the MGPD as our new Community Service Officer/ Detention Monitor! As a Community Service Officer/Detention Monitor, you will gain first-hand experience working in a police department by helping the community of Maple Grove and its residents. In this role, you will help monitor animal control, assist the community in various tasks, and monitor the police detention facility. This position is a great opportunity for individuals looking to join the law enforcement field. During your time as a CSO, you will get valuable training and experience, which will help develop the skills required of a police officer. Come join our community and begin your journey to becoming a law enforcement officer!

Requirements

High school diploma or equivalent.
Currently enrolled or enrolling, or recent graduate of in a law enforcement education program.
Possession of, or ability to obtain an appropriate, valid Minnesota driver’s license.
Ability to obtain and maintain emergency medical responder- 6 months of hire.

Nice To Haves

Experience working with animals.
Experience working in law enforcement.
Experience in customer service.

Responsibilities

Patrols assigned areas, including City streets and parks, by vehicle, on foot, or bicycle; responds to calls for service and assists with public safety and community concerns.
Enforces animal control, parking, zoning, and other applicable City ordinances; investigates complaints, follows up on violations, and issues warnings or citations as appropriate.
Responds to animal-related calls, captures and transports stray animals, assists with animal welfare investigations and kennel license follow-ups, and supports the operation and maintenance of animal containment facilities.
Provides support to sworn police officers and other City departments during routine and emergency situations, including traffic control, vehicle crashes, vehicle impoundments, medical aid, first aid, and other public safety activities.
Performs detention facility duties, including monitoring and documenting prisoners, processing and releasing offenders, conducting cell and facility inspections, maintaining inventories, and reporting facility or equipment deficiencies.
Provides general City and Police Department support, including mail runs, bank deposits, delivery of City Council packets, fleet transportation for service and repairs, medical supply inventory, and assistance with contractors and facility projects.
Provides customer service and administrative support, including fingerprinting services, front desk and phone coverage, assisting the public, providing directions and roadside assistance, and troubleshooting basic computer equipment issues.
Participates in community outreach and public safety programs, events, presentations, and facility tours, including youth safety initiatives and City-sponsored events.
Promotes an equitable, inclusive, and respectful organization by supporting the City’s mission, vision, and core values and communicating effectively and respectfully with diverse customers, residents, and co-workers.