Community Service Aide

EVERYMIND INC•Silver Spring, MD

8d•$21 - $25•Hybrid

About The Position

EveryMind is hiring a part-time Bilingual Community Service Aide to join our Linkages to Learning team. This role serves as an administrative and programmatic assistant to the Family Case Manager and Mental Health Therapist at Odessa Shannon Middle School. EveryMind is a mission-driven community committed to mental wellness for all, with over 65 years of service as a leading mental health nonprofit.

Requirements

High school diploma or equivalent.
1 year of experience working in a community setting.
Strong organizational and listening skills.
Bilingual Spanish required.
Ability to express ideas with clarity, confidence, and sensitivity.
Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.
Pass a criminal background check.
Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check.
All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.

Nice To Haves

Strong Personal Resilience and Mental Health: Given the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for the position.
Due to the nature of the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we may not recommend this work if their experience is so recent.

Responsibilities

Serves as initial point of access for families inquiring about LTL programs and services.
Assists in cultivating and obtaining necessary resources to help meet families’ food, clothing, housing or other needs.
Assists with after school, evening and summer programs, workshops, groups, holiday gift giving program and other special projects (i.e., school supply drives).
Provides childcare while parents meet individually with staff and coordinates child care for specific events such as groups, workshops or activities.
Manages waitlists for Family Case Manager and Mental Health Therapist services.
Provides translation and interpretation support to LTL staff who are not bilingual.
Manages funds in assigned budget categories.
Tracks, monitors and provides bus tokens, cab vouchers and emergency food delivery for LTL families.
May assist the CFT and FCM in mental wellness support and care management work.
Contacts clients to remind them of appointments with staff, as well as changes or cancellations.
Maintains confidentiality of clients according to EveryMind Confidentiality Policy.
Adheres to EveryMind and School-Based Services Division (SBS) policies established by EveryMind Board of Directors, Chief Executive Officer and Chief Program Officer, and Division Director.
Consistently represents EveryMind and the Linkages to Learning program in a professional manner.
Treats all students, families, community members, school personnel, partners, donors, teammates and others with respect.
Other duties as assigned.