Community Service Officer

City of Forest Lake•City of Forest Lake - Police Department, MN

7d•Hybrid

About The Position

Under the supervision of the Patrol Sergeant, the Community Service Officer (CSO) supports the Patrol Division, Support Services Division, and Investigative Division by performing a variety of non-sworn law enforcement duties. This position plays a key role in public safety, enforcement of city ordinances, and operational support for the department.

Requirements

High school diploma or Equivalent.
Minimum age: 18
Currently enrolled or have completed a law enforcement/criminal justice degree program.
Must possess a valid MN Driver’s License.
Ability to work at least 20 hours a week, between 6:00 a.m. and 11:00 p.m., Monday through Sunday.
Ability to respond and handle dog complaints.

Nice To Haves

Ability to communicate effectively with the public in a polite and respectful manner even under stressful circumstances.
Ability to communicate effectively orally and in written reports.

Responsibilities

Respond to calls for service related to general city code (non-property) violations, animal complaints, and enforcement.
Transport animals to shelter facilities.
Assist with squad car transportation, maintenance, and inventory control.
Enforce parking regulations and direct traffic as needed.
Assist with vehicle lockouts and minor report documentation.
Conduct facility tours and support procurement efforts.
Assist in managing the Property Room and Records Division.
Support crime prevention efforts, including fingerprinting and processing found property.
Facilitate the release of property to rightful owners.
Conduct traffic studies and radar speed monitoring.
Deliver documents and evidence to the city prosecutor’s office and other city departments.
Maintain and manage investigative equipment and inventory.
Assist in procurement of necessary supplies.
Handle and process evidence.
Deliver reports and evidence to inter-agency partners.
Monitor and interact with park facility users to ensure public safety.
Educate visitors on park ordinances and enforce regulations.
Conduct visual checks of park facilities and provide support for special events.
Keep supervisors informed of operational needs and concerns.
Work both independently and collaboratively, demonstrating strong critical thinking and public relations skills.
Perform other duties as assigned by the Patrol Sergeant, Police Captain, or Chief of Police.