Community Service Aide –Health & Human Services, Office on Aging

County of Salem•Salem, NJ

About The Position

The Community Service Aide works under supervision and performs routine field and office work in community-oriented programs, including transportation, housing, welfare, and unemployment services. The aide interviews community residents, helps them obtain government aid and support services, makes referrals to other agencies, and assists with in-home support services. This position is grant funded, and continued employment depends on grant award notification. The job specification’s examples are illustrative; a particular position may not perform every listed duty, and actual duties may include others not listed.

Requirements

Must be a resident of New Jersey.
Ability to lift 25 pounds and climb stairs.
After a period of training, knowledge of procedures, policies, programs, and resources of local community agencies.
Knowledge of problems encountered by community-oriented programs.
Ability to identify the needs of residents and the community and identify resources to meet those needs.
Ability to work harmoniously with associates, families, individuals, and other agencies or organizations.
Ability to prepare clear, sound, accurate, and informative reports.
Ability to maintain essential records and files.
Ability to use electronic and/or manual recording and information systems used by the agency, office, or related units.

Nice To Haves

Salem County residency is preferred.

Responsibilities

Assist residents with transportation needs, including scheduling and cancelling rides and checking account balances.
Gather and disseminate community-relations information and inform residents about available programs.
Assist with implementation and delivery of community-oriented service programs.
Meet with residents to help determine home, financial, and social conditions relevant to eligibility for assistance from agencies or programs.
Attend community meetings or help organize residents to address community concerns.
Assist residents in obtaining government aid and support services, make referrals to other agencies, and assist with in-home support services.
Prepare reports and maintain essential records and files.
Learn to use electronic and/or manual recording and information systems used by the agency, office, or related units.
Perform other related duties as required.