Community Sales Manager (CSMT)- West Valley

Taylor Morrison•Scottsdale, AZ

1d•Onsite

About The Position

We are seeking motivated individuals to join our dynamic sales force in West Valley as Community Sales Managers (CSMs). This role is ideal for both seasoned home sales professionals and those new to the industry, as we provide comprehensive tools and training. All Community Sales Managers begin as Community Sales Managers in Training (CSMT). Taylor Morrison values a strong brand identity, an unwavering commitment to customer experience, and the success of its team members. Our formalized training program ensures that all new CSMs master the Taylor Morrison way, regardless of prior experience. The duration of the training program is customized based on individual background, experience, and abilities, ranging from two weeks to a full year. We are looking for individuals passionate about sales and eager to grow with us, delivering exceptional customer experiences throughout the home buying process.

Requirements

Active Real Estate License required (where applicable by state)
Proficiency with Microsoft software applications: (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer)
High level of organizational and documentation skills
Customer service oriented and believe customer is number one priority
Ability to be flexible and prioritize tasks in order to meet deadlines
Excellent verbal and written communication skills
Strong problem-solving skills
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with customers, co-workers and higher level manager
Ability to sit or stand for long periods of time and move around work environment as needed
Ability to operate a motor vehicle if applicable.
Comply with company policies and procedure.

Nice To Haves

Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Responsibilities

Participate in training sessions to gain knowledge about our homes and communities, using finance as a sales tool, sales purchase agreements, utilizing the CRM for prospecting, and community management.
Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process.
Complete assigned reading materials, online courses, and other training activities to enhance sales skills.
Learn about the features and benefits of our homes and communities, understanding how our offerings fulfill customer needs and solve their pain points.
Demonstrate proficiency in articulating product/service value propositions to potential customers.
Learn various sales techniques, including prospecting, presenting solutions, handling objections, and closing deals.
Practice effective communication and active listening skills to understand customer requirements and provide tailored solutions.
Develop negotiation skills to secure favorable outcomes for both the customer and the company.
Understand the importance of building and maintaining strong relationships with customers.
Effectively follow up with prospects, address customer inquiries, and resolve issues in a timely manner.
Gain proficiency in utilizing customer relationship management (CRM) tools to track interactions and manage accounts.
Participate in regular performance evaluations and feedback sessions with mentors or supervisors.
Set goals for personal development and track progress towards achieving them.
Demonstrate continuous improvement and a proactive approach to learning and skill enhancement.
Willingness to perform other duties as assigned.