Community Sales Manager (CSMT)- Pomona

Taylor Morrison•Irvine, CA

1d•Onsite

About The Position

We are seeking motivated individuals to join our dynamic sales force as Community Sales Managers (CSMs). This role is designed for both seasoned home sales professionals and those new to the industry, providing comprehensive training and tools to ensure success. All new CSMs begin as trainees (CSMT) to master the Taylor Morrison way, regardless of prior experience. The training program duration is customized, ranging from two weeks to a full year, based on individual background and abilities. We are looking for individuals passionate about sales and committed to delivering exceptional customer experiences throughout the home buying process, with a company that invests in their development.

Requirements

Active Real Estate License required (where applicable by state).
Proficiency with Microsoft software applications: (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer).
High level of organizational and documentation skills.
Customer service oriented and believe customer is number one priority.
Ability to be flexible and prioritize tasks in order to meet deadlines.
Excellent verbal and written communication skills.
Strong problem-solving skills.

Nice To Haves

Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Responsibilities

Participate in training sessions to gain knowledge about our homes and communities, using finance as a sales tool, sales purchase agreements, utilizing the CRM for prospecting, and community management.
Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process.
Complete assigned reading materials, online courses, and other training activities to enhance sales skills.
Learn about the features and benefits of our homes and communities, understanding how they fulfill customer needs and solve pain points.
Demonstrate proficiency in articulating product/service value propositions to potential customers.
Learn and master various sales techniques, including prospecting, presenting solutions, handling objections, and closing deals.
Practice effective communication and active listening skills to understand customer requirements and provide tailored solutions.
Develop negotiation skills to secure favorable outcomes for both the customer and the company.
Understand the importance of building and maintaining strong relationships with customers.
Effectively follow up with prospects, address customer inquiries, and resolve issues in a timely manner.
Gain proficiency in utilizing customer relationship management (CRM) tools to track interactions and manage accounts.
Participate in regular performance evaluations and feedback sessions with mentors or supervisors.
Set goals for personal development and track progress towards achieving them.
Demonstrate continuous improvement and a proactive approach to learning and skill enhancement.
Willingness to perform other duties as assigned.
Report to Division/Corporate Office/Community daily and adhere to schedule.
Access, input, and retrieve information from a computer and/or electronic device.
Have face-to-face conversations with customers, co-workers, and higher-level managers.
Sit or stand for long periods of time and move around work environment as needed.
Operate a motor vehicle if applicable.
Comply with company policies and procedures.