Community Sales Manager (CSMT)- Pomona

Taylor Morrison•Irvine, CA

1h•Onsite

About The Position

We are seeking motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. If you're passionate about sales and want to be part of a company that invests in your development, we want to hear from you. At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart. All new Community Sales Managers (CSMs) are required to join as a trainee (CSMT) to ensure they master the Taylor Morrison way, regardless of experience level. The training program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year.

Requirements

Active Real Estate License required (where applicable by state)
Proficiency with Microsoft software applications: (Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer)
High level of organizational and documentation skills
Customer service oriented and believe customer is number one priority
Ability to be flexible and prioritize tasks in order to meet deadlines
Excellent verbal and written communication skills
Strong problem-solving skills

Nice To Haves

Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.

Responsibilities

Participate in training sessions to gain knowledge about our homes and communities, how to use finance as a sales tool, sales purchase agreement, using the CRM as a prospecting tool, and community management.
Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process.
Complete assigned reading materials, online courses, and other training activities to enhance sales skills.
Learn about the features and benefits of our homes and communities, understand how our offerings fulfill customer needs and solve their pain points, and demonstrate proficiency in articulating product/service value propositions to potential customers.
Learn various sales techniques, including prospecting, presenting solutions, handling objections, and closing deals.
Practice effective communication and active listening skills to understand customer requirements and provide tailored solutions.
Develop negotiation skills to secure favorable outcomes for both the customer and the company.
Understand the importance of building and maintaining strong relationships with customers.
Learn how to effectively follow up with prospects, address customer inquiries, and resolve issues in a timely manner.
Gain proficiency in utilizing customer relationship management (CRM) tools to track interactions and manage accounts.
Participate in regular performance evaluations and feedback sessions with mentors or supervisors.
Set goals for personal development and track progress towards achieving them.
Demonstrate continuous improvement and a proactive approach to learning and skill enhancement.
Willingness to perform other duties as assigned.
Report to Division/Corporate Office/Community daily and adhere to schedule.
Ability to access, input, and retrieve information from a computer and/or electronic device.
Ability to have face-to-face conversations with customers, co-workers and higher-level managers.
Ability to sit or stand for long periods of time and move around work environment as needed.
Ability to operate a motor vehicle if applicable.
Comply with company policies and procedures.