Community Sales Associate

Williams Homes, Inc.•Star, ID

1d•Onsite

About The Position

Williams Homes is a privately held homebuilder founded in 1997 and based in Southern California. The company builds homes and communities across several markets and emphasizes collaboration, accountability, respect, and excellence, along with the success and growth of its employees. The Community Sales Associate supports the Community Manager with daily sales operations and customer experience in assigned communities. The role helps guide buyers from initial interest through close of escrow through lead management, follow-up, administrative coordination, and sales presentations, while developing the skills needed to manage a community independently.

Requirements

High school diploma or equivalent.
California DRE license and valid driver’s license.
At least 2 years of experience in new home sales or resale real estate.
Strong written and verbal communication skills and the ability to engage professionally with customers, agents, and the team.
Professional demeanor and commitment to delivering an exceptional customer experience.
Excellent organizational skills and attention to detail.
Proficiency in Microsoft Office and CRM systems.
Motivated self-starter who can learn quickly and work in a fast-paced environment.

Nice To Haves

Experience as a Product Specialist or Sales Assistant.
Experience with Newstar.

Responsibilities

Assist the Community Manager in achieving community sales goals through lead management, prospect follow-up, and appointment scheduling.
Conduct model home tours and explain floorplans, features, options, pricing, and community amenities.
Track and follow up with potential buyers to support conversion and customer satisfaction.
Maintain current knowledge of community details, including construction status, lot releases, incentives, and product availability.
Support the contract process by verifying documentation and coordinating with lenders, escrow, and design studio representatives.
Serve as the on-site representative when the Community Manager is absent, following company sales policies and standards.
Accurately enter traffic registrations, agent information, and buyer data into the Newstar ERP System.
Prepare and update sales collateral, MLS listings, and signage in coordination with Marketing and the Community Manager.
Support and execute community marketing activities and promotional events as directed.
Participate in weekly community meetings with Construction and Warranty regarding schedules, closings, and buyer expectations.
Maintain model homes, sales offices, and community presentation areas to company standards.
Assist with reports, competitive market updates, and other administrative tasks as requested.
Support sales colleagues and contribute to a positive team culture through excellent customer service.