Community / Retail Pharmacy Technician

BHS•Louisville, KY
•Onsite

About The Position

The Community/Retail Pharmacy Technician assists the Pharmacist and Pharmacy Manager in serving customers and maintaining the Community Pharmacy at Baptist Health. Under pharmacist supervision and within appropriate guidelines, the technician performs medication preparation and distribution duties and supports prescription fulfillment and pharmacy operations. The role requires teamwork, leadership, and flexibility in a multi-skilled environment, with frequent interaction with patients, family members, visitors, and other members of the health care team. The position is at Baptist Health Breckenridge Community Pharmacy, 2800 Breckenridge Lane, Louisville, Kentucky. The technician provides prompt, friendly, patient-centered service; completes prescription-filling and dispensing tasks; supports medication delivery and home-delivery coordination; assists with inventory; and performs simple nonsterile compounding under direct pharmacist supervision. The technician also supports training, escalates unresolved problems or complaints to the Pharmacist, and contributes to assigned meetings and committees.

Requirements

  • High school diploma or equivalent.
  • If not already registered, registration with the Kentucky Board of Pharmacy is required before or on the date of hire; an application and fee are required.

Nice To Haves

  • Previous retail pharmacy experience.

Responsibilities

  • Provide prompt and friendly patient-centered service in the Community Pharmacy.
  • Perform tasks associated with filling and dispensing community prescriptions, including computer order entry, updating patient information, filling and labeling prescriptions, and completing point-of-sale transactions.
  • Deliver medications to discharging patients at the Pharmacist’s request.
  • Contact prescribers about prescription refills under direct pharmacist supervision.
  • Assist with scheduling and coordinating prescription home delivery.
  • Assist with inventory management, including order review, inventory returns, shelf restocking, and preparation for physical inventory.
  • Prioritize workflow based on patient impact and complete assigned tasks by the end of the shift.
  • Perform simple nonsterile compounding in accordance with current USP<795> guidelines and applicable state law under direct pharmacist supervision.
  • Assist in training new staff when assigned.
  • Escalate problems or patient complaints that cannot be corrected by the employee to the Pharmacist.
  • Attend and contribute to assigned meetings and committees.
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