Community / Retail Pharmacy Technician

Baptist Healthcare System•Louisville, KY
•Onsite

About The Position

The Community/Retail Pharmacy Technician assists the Pharmacist and Pharmacy Manager with serving customers and maintaining Baptist Health’s Community Pharmacy. Under pharmacist supervision and within appropriate guidelines, the technician performs medication preparation and distribution duties and supports prescription fulfillment and pharmacy operations. The role involves frequent interaction with patients, family members, visitors, and other members of the health care team, and requires teamwork, leadership, and flexibility. The position is based at Baptist Health Breckenridge Community Pharmacy at 2800 Breckenridge Lane, Louisville, Kentucky. The technician provides prompt, friendly, patient-centered service; processes and dispenses community prescriptions; assists with medication delivery and home delivery coordination; supports inventory management; and may help train new staff. Simple nonsterile compounding is performed under direct pharmacist supervision, in accordance with current USP<795> guidelines and applicable state law.

Requirements

  • High school diploma or equivalency.
  • Registration with the Kentucky Board of Pharmacy before or on the date of hire if not currently registered; only an application and fee are required.

Nice To Haves

  • Previous retail pharmacy experience.

Responsibilities

  • Provide prompt, friendly, patient-centered service in the Community Pharmacy.
  • Perform tasks associated with filling and dispensing community prescriptions, including computer order entry, updating patient information, filling and labeling prescriptions, and completing point-of-sale transactions.
  • Deliver medications to discharging patients at the Pharmacist’s request.
  • Contact prescribers about prescription refills under direct pharmacist supervision.
  • Assist with scheduling and coordinating prescription home delivery.
  • Assist with inventory management, including reviewing orders, processing inventory returns, restocking shelves, and preparing for physical inventory.
  • Prioritize workflow according to patient impact and complete assigned tasks by the end of the shift.
  • Perform simple nonsterile compounding under direct pharmacist supervision, following current USP<795> guidelines and applicable state law.
  • Assist with training new staff when assigned.
  • Escalate problems or patient complaints to the Pharmacist when they cannot be resolved by the employee.
  • Attend and contribute to meetings and committees as assigned.
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