Community Resources Specialist

Hidalgo County•Edinburg, TX

About The Position

The Community Resources Specialist assists Hidalgo County residents in identifying and obtaining financial, health care, educational, employment-training, and other community resources. The position provides resource information, makes appropriate referrals, follows up to confirm residents’ needs are met, and identifies additional resources when necessary. The specialist builds professional relationships with organizations to keep referral information current and works collaboratively with social service providers and partners of the Hidalgo County Prosperity Task Force.

Requirements

Associate’s degree or higher; two years of related experience may be substituted for one year of education.
One year of experience with social services programs.
Current valid Texas motor vehicle operator’s license.
Must be insurable by the County’s insurance carrier.
Knowledge of community resources, public administration and management techniques, statistical analysis processes, and program planning and implementation.
Ability to gather, assemble, correlate, and analyze facts; devise solutions; prepare reports; develop and evaluate policies and procedures; communicate effectively; and train others.
Ability to work well with others.

Responsibilities

Review referred residents’ needs and identify appropriate community resources.
Identify and respond to community members’ needs and concerns, make referrals to appropriate agencies, and help develop resources to meet anticipated demands.
Follow up promptly on referrals, confirm residents’ needs are met, and identify outstanding resource needs.
Work with Hidalgo County Prosperity Task Force partners to support the task force’s goals.
Connect identified Hidalgo County residents with community resources that may provide job training.
Provide residents seeking to complete high school or continue post-secondary education with information about available community resources.
Collaborate with entities providing social services to help meet residents’ needs as a whole.
Stay informed about community resources for financial, health care, educational, and other services.
Prepare reports and correspondence; answer questions and provide information to the public; and assist in identifying resources.
Attend and participate in staff meetings, workshops, and community events.
Prepare and complete program forms and documents, and maintain and update participant computer files.
Assist with clerical work as needed.
Study and analyze operations and problems, and prepare reports of findings and recommendations.
Recommend activities to improve program effectiveness and prepare justifications for procedural or policy changes.
Provide technical assistance on program services and work with program staff to identify trends and resolve technical problems.
Train others as needed and perform related work as assigned.