Benefits)

Harford County•Bel Air, MD

9d•$47,980 - $129,813

About The Position

Under the general supervision of the Client Advocacy Services Manager, the Community Resources Coordinator is a professional-level social casework and benefits counseling position. The coordinator implements advocacy and service programs for older adults, adults with disabilities, and their caregivers in Harford County, including the Senior Care Program, Ombudsman Program, Family Caregiver Support Program, and Maryland Access Point (MAP) Program. The role requires basic computer skills, including internet navigation and experience using Microsoft Word. Some evening and weekend work is required. The position provides information, assessments, referrals, application assistance, follow-up, case management, community education, and reporting. The employee must hold a valid Class C non-commercial driver's license with no more than three points, and comply with applicable federal, Maryland, and county safety requirements.

Requirements

Bachelor's degree in social work, gerontology, sociology, psychology, nursing, counseling, or a human services-related field.
Two years of experience providing social casework, counseling, community health nursing (with a Maryland license if in nursing), or work closely related to aging services. One year of experience may be substituted for a Master's degree.
Thorough knowledge of older adults and persons with disabilities and their needs.
Knowledge of relevant health and welfare community resources and resources supporting older adults and adults with disabilities, as well as major components of the long-term care industry and how to access these services.
Knowledge of social, psychological, and medical issues affecting older adults.
Knowledge and skill in social casework functions.
Skill in counseling and interviewing techniques.
Ability to work effectively with older adults, adults with disabilities, families, caregivers, professionals, and the public.
Ability to communicate effectively orally and in writing.
Ability to exercise professional judgment, adapt to emergencies, and work independently.
Ability to prepare statistical and narrative reports.
Ability to drive motor vehicles and to climb stairs, bend, stoop, kneel, or sit, depending on work assignment.
Ability to perform job duties in both inside and outside environmental conditions.
Basic computer skills, including internet navigation and experience using Microsoft Word.
Valid Class C non-commercial driver's license with no more than three points.
Must comply with applicable federal OSHA, Maryland MOSH, and Harford County safety regulations, policies, procedures, and manuals.

Responsibilities

Provide information to senior citizens, persons living with disabilities, and their caregivers or families about community and institutional services.
Complete assessments of client and caregiver needs.
Make appropriate referrals to a wide variety of service agencies.
Assist clients and caregivers with application forms and follow up to ensure they obtain services.
Complete documentation in client files in a timely manner.
Provide community education to senior citizen and caregiver organizations about services.
Complete reports required by the County and State.
Provide case management services for vulnerable older adults.
Implement advocacy and service programs for older adults, adults with disabilities, and their caregivers.