Community Resource Specialist | PACE Program
About The Position
The PACE (Program of All-Inclusive Care for the Elderly) program is designed to help older adults remain safely in their homes rather than entering nursing facilities. It provides complete medical care, rehabilitation, medications, transportation, social services, and supportive therapies—all coordinated by an interdisciplinary care team. Participants receive personalized care plans tailored to their unique needs, along with access to a PACE center for social activities, meals, and clinical services. By integrating medical and supportive care under one program, PACE helps seniors maintain independence, improve quality of life, and continue living in their communities with dignity. Community Resource Specialist Helps older adults remain safely and independently in their homes by connecting them with healthcare services, financial assistance, and community resources. The role serves as a link between participants, families, healthcare providers, and local agencies to ensure seniors receive the support they need. Responsibilities often include helping participants access housing, transportation, food assistance, utility support, and public benefits such as Medicaid and Medicare. The specialist also works closely with nurses, social workers, therapists, and other members of the interdisciplinary PACE team to coordinate care and advocate for participants’ needs. In addition to resource coordination, the position involves educating families about available services, maintaining participant documentation, and providing emotional support during challenging situations. Overall, the goal of the role is to improve quality of life for elderly participants while helping them avoid unnecessary nursing home placement through comprehensive community-based support.
Requirements
- High school diploma or equivalent
- Experience working with older adults, healthcare, social services, case management, or community outreach
- Knowledge of community resources, Medicaid, Medicare, and public assistance programs
- Strong communication and interpersonal skills
- Ability to coordinate services and work collaboratively with an interdisciplinary healthcare team
- Organizational and documentation skills for maintaining participant records
- Valid driver’s license and reliable transportation may be required for community visits
- Ability to maintain confidentiality and work with sensitive participant information
Nice To Haves
- Bachelor’s degree in social work, psychology, human services, gerontology, or a related field
- Previous experience in a PACE program, senior services, behavioral health, or healthcare setting
- Experience assisting clients with benefits applications and care coordination
- Bilingual communication skills
- Familiarity with electronic medical records or healthcare documentation systems
- Crisis intervention or advocacy experience
- Knowledge of aging-related programs and long-term care services
- Strong networking skills and established connections with local community agencies
Responsibilities
- Helps older adults remain safely and independently in their homes by connecting them with healthcare services, financial assistance, and community resources.
- Serves as a link between participants, families, healthcare providers, and local agencies to ensure seniors receive the support they need.
- Helps participants access housing, transportation, food assistance, utility support, and public benefits such as Medicaid and Medicare.
- Works closely with nurses, social workers, therapists, and other members of the interdisciplinary PACE team to coordinate care and advocate for participants’ needs.
- Educates families about available services.
- Maintains participant documentation.
- Provides emotional support during challenging situations.
- Improves quality of life for elderly participants while helping them avoid unnecessary nursing home placement through comprehensive community-based support.
Benefits
- Health insurance options for employees and dependents
- Dental, vision, and prescription drug plans
- Flexible Savings Accounts (FSA) or Health Savings Accounts (HSA), with employer contributions
- Paid Time Off (PTO), Personal and Taking Care of You Days
- Holiday pay (six holidays per year)
- 403(b) ERISA Retirement Plan, match provided
- Free group life and AD&D insurance of $20,000
- On-site education center to provide professional development and CEU credits
- Free Employee Assistance Program (EAP) for employees and dependents
- Paid monthly volunteer time at non-profit organizations
- Uniform Allowance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
