Community Resource Coordinator
About The Position
The Community Resource Coordinator (CRC) is responsible for strategic planning, integration, and oversight of family and community support programs across the SOF enterprise. The role identifies service gaps and builds relationships with internal and external support agencies to improve the well-being and resilience of the SOF community. The CRC coordinates, develops, and evaluates programs and services that contribute to the resilience of assigned units and families. The coordinator organizes peer support networks, supports commands across multiple levels and locations, assesses needs, and develops programming for specific demographic groups and geographic areas. The position also contributes to family and service-member support activities, deployment preparation and reintegration, career transition programs, suicide prevention, and communication about behavioral health and resiliency resources. The CRC supports command liaison and communications functions under Government direction and approval, and maintains awareness of emergency response protocols.
Requirements
- Bachelor’s degree in education, human/social services, or a related field, or four years of experience—including volunteer experience—in social service education or work/family life consultation or coordination services.
- Have or be willing to receive specialized training in peer support counseling, community resources and referrals, and suicide prevention.
- Knowledge of best practices and developments in peer support counseling and suicide prevention.
- Keep abreast of Department of War, Service, and community-sponsored resources intended to promote the well-being of service members and their families.
Responsibilities
- Organize and oversee peer support networks for assigned commands.
- Recruit active-duty and family-member peer support counselors, and ensure participating counselors are vetted and trained according to USSOCOM CRC standards.
- Collect and report data for formative and outcome evaluations of peer support and other community-based support programs.
- Collect original and secondary-source data for program assessments, including information from focus groups, unit meetings, POTFF Family Resilience Program evaluations, and relevant staff.
- Support commands at multiple levels and in multiple locations.
- Identify and document program and service needs and evaluation data.
- Develop needs-based programming for specific demographic groups and geographic locations.
- Lead or assist with coordination and development of CRC processes, functions, and networking opportunities for served subpopulations.
- Establish, maintain, and report on peer counseling networks for supported units’ service members and family-member spouses.
- Report activity using specified tools and frequencies as directed by the Social Performance program manager or other POTFF staff.
- Conduct or contribute to family orientation, information, outreach, and referrals.
- Conduct or contribute to pre- and post-deployment preparation, reintegration, and decompression.
- Conduct or contribute to family relational enhancement activities and single service-member enhancement activities.
- Conduct or contribute to unit-level career transition programs for military members and spouses.
- Conduct or contribute to social, family, and psychological program implementation, including suicide prevention and cognitive agility training.
- Maintain awareness of, and conduct or contribute to education and communication about, installation and local community behavioral health and resiliency resources.
- Assist with developing CRC standard operating procedures and service-provision protocols.
- Support the Command’s liaison function, under Government direction, for community and family support matters.
- Support Command communications under Government direction and approval, using Command-approved and vetted media or social media.
- Maintain awareness of emergency response protocols.
