Community Resource Coordinator

General Dynamics Information Technology•Washington, DC

1d•$55,003 - $74,415•Onsite

About The Position

The Community Resource Coordinator (CRC) supports the resilience, well-being, and readiness of personnel and their families by integrating, coordinating, and maintaining community and family support programs. The CRC builds peer-support networks, strengthens access to helping resources, conducts outreach, and fosters community capacity. The role involves data collection, needs assessment, program execution, and collaboration with leadership and multidisciplinary support teams. The CRC serves as a subject matter expert focused on enhancing and preserving the cognitive, physical, psychological, social, and spiritual well-being of Service members and their families. Services must be documented in HP enterprise-wide platforms as directed by USSOCOM Directive 10-12. The role may support commands at multiple levels and locations, with adjustments to productivity depending on the client population, local mission set, or administrative taskings. Additional duties assigned through local leadership must be documented and approved through local POTFF leadership. This is a contingent posting expected to start in 2027. The position is onsite, located in Washington, DC, with work at various CONUS and OCONUS sites. Travel is less than 10%, and the schedule is 40 hours per week.

Requirements

Four or more years of related experience.
A bachelor’s degree in education, human or social services, or a related field, or four years of experience (including volunteer experience) providing social-service education or work/family-life consultation or coordination services.
Have or be willing to receive specialized training in peer-support counseling, community resources and referrals, and suicide prevention.
Knowledge of best practices and developments in peer-support counseling and suicide prevention.
Ability to keep abreast of Department of War, Service, and community-sponsored resources intended to promote the well-being of Service members and their families.
Secret or Top Secret clearance, or the ability to obtain clearance; the posting also states that Top Secret clearance must currently be possessed and Top Secret/SCI must be obtainable.
U.S. citizenship required.
Skills in behavioral health, counseling, family support, peer support, and social services.

Responsibilities

Organize and oversee peer-support networks for assigned commands.
Recruit active-duty and family-member peer-support counselors and ensure they are vetted and trained according to USSOCOM CRC standards.
Collect and report data for formative and outcome evaluations of peer-support and other community-based support programs.
Collect original and secondary-source data for program assessments, including information from focus groups or unit meetings and program evaluation results and trends from POTFF and other support personnel.
Support commands at multiple levels and in multiple locations.
Identify and document program and service needs and evaluation data.
Develop needs-based programming for specific demographic groups and geographic locations.
Use knowledge of Department of War resources, including Military OneSource, Military Family Life Counselors, Personal Financial Counselors, and the Military Crisis Line.
Lead or assist with coordinating and developing CRC processes, functions, and networking opportunities for served subpopulations.
Establish, maintain, and report activity of peer-counseling networks for supported Service members and family-member spouses.
Report activity using the specified tool and frequency required by the Social Performance program manager or other POTFF staff.
Conduct or contribute to family orientation, information, outreach, and referrals.
Conduct or contribute to pre- and post-deployment preparation, reintegration, and decompression.
Conduct or contribute to family relational enhancement activities.
Conduct or contribute to single Service member enhancement activities.
Conduct or contribute to unit-level career transition programs for military members and spouses.
Conduct or contribute to social, family, and psychological program implementation, including suicide prevention and cognitive agility training.
Maintain awareness of and conduct or contribute to education and communication about installation and local-community behavioral health and resiliency resources.
Assist with developing CRC standard operating procedures and service-provision protocols.
Serve as the Commander’s liaison for community and family support matters.
Communicate on behalf of the Command using Command-approved and vetted media and social media.
Maintain awareness of emergency response protocols.
Document services offered in HP enterprise-wide platforms as directed by USSOCOM Directive 10-12.
Document and obtain local POTFF leadership approval for additional duties assigned through local leadership.

Benefits

401(k) with company match.
Comprehensive health and wellness packages.
Internal mobility team to support career development.
Professional growth opportunities, including paid education and certifications.
Cutting-edge technology and learning opportunities.
Paid vacation and holidays.
Medical plan options, including plans with Health Savings Accounts.
Dental plan options.
Vision plan.
Flexible work weeks where possible.
Paid time off, including vacation, sick and personal time, holidays, and paid parental, military, bereavement, and jury duty leave.
Short- and long-term disability benefits.
Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.