Community Relations Liaison / East Aldine Area

Harris County • Houston, TX

6d • Onsite

About The Position

Under general supervision, serves as a senior community representative responsible for leading outreach initiatives, managing stakeholder relationships, coordinating community engagement activities, and representing the department within assigned service areas. Serves as a liaison between residents, community organizations, governmental agencies, businesses, and county departments to identify needs, resolve concerns, and advance departmental priorities. This position develops outreach strategies, coordinates public engagement efforts, advises leadership regarding community issues and emerging concerns, and supports high-visibility initiatives and programs throughout the community.

Requirements

• Associate degree preferred in communications, public administration, political science, public relations, community development, or a related field. An equivalent combination of education and directly related professional experience may be substituted to meet the minimum qualifications.
• Four (4) years of progressively responsible experience in community engagement, constituent services, public outreach, stakeholder relations, communications, or related work
• Valid Texas driver's license required.
• Knowledge of community engagement principles and stakeholder relations.
• Knowledge of local government services, programs, and community resources.
• Strong public speaking, presentation, and communication skills.
• Ability to develop and maintain effective relationships with diverse stakeholders.
• Ability to organize and coordinate multiple projects and events.
• Ability to analyze community concerns and recommend solutions.
• Ability to prepare reports, presentations, and briefing materials.
• Proficiency with Microsoft Office, Teams, QuickBase, Canva, social media platforms, and related software.

Nice To Haves

• Experience planning community events, managing partnerships, and coordinating public engagement activities preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Serves as the primary representative for assigned geographic areas by developing and maintaining relationships with residents, civic organizations, schools, businesses, faith-based organizations, chambers of commerce, governmental entities, and community stakeholders.
• Responds to constituent concerns, evaluates community needs, identifies appropriate resources, coordinates solutions with county departments and external organizations, and follows up to ensure issues are addressed. Serves as a trusted point of contact for residents and community leaders.
• Develops and implements outreach strategies to increase public awareness of county programs, services, projects, and initiatives. Identifies engagement opportunities, coordinates outreach activities, and recommends communication approaches to maximize community participation.
• Plans, develops, coordinates, and leads community events, public meetings, educational programs, town halls, outreach activities, and special initiatives. Coordinates logistics, volunteers, departmental participation, community partnerships, and event implementation.
• Collaborate with county departments, external agencies, and community partners to address issues, coordinate projects, support public initiatives, and facilitate communication among stakeholders.
• Monitors community concerns, media coverage, social media activity, emerging issues, and stakeholder feedback. Provides leadership with information, recommendations, and analysis regarding community dynamics, public concerns, and engagement opportunities.
• Prepares constituent reports, meeting summaries, event reports, stakeholder updates, and documentation of community activities. Maintains records and tracks issues, action items, and follow-up activities.

Benefits

• This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree