[9776] Community Relations Director

Full Spectrum Search Group • Boise, ID

84d • Onsite

About The Position

Full Spectrum Search Group is a full-service healthcare recruiting agency specializing in long-term care leadership and C-level executives. We are seeking a Community Relations Director to join a well-established senior living community in Boise, Idaho. This is a full-time, permanent, salaried position with a respected senior living operator. The community is looking to add a sales professional to an established team, with a primary focus on external outreach, referral relationships, events, and driving census growth.

Requirements

• 2+ years of sales, marketing, business development, or community relations experience.
• Demonstrated success with external outreach, referral development, and community events.
• Strong relationship-building skills with healthcare professionals, community partners, prospective residents, and families.
• Comfortable discussing assisted living and higher-acuity care options with prospective residents and their families.
• Excellent communication, organization, follow-up, and customer service skills.
• Collaborative personality and the ability to work effectively as part of an established sales team.
• Current and valid driver's license.

Nice To Haves

• Senior living, assisted living, memory care, healthcare, skilled nursing, home health, hospice, or related experience preferred.
• Existing relationships within the Boise market are a plus.

Responsibilities

• Proactively develop relationships with hospitals, clinics, healthcare professionals, referral sources, and community organizations to generate new leads and referrals.
• Drive external outreach and represent the community at networking opportunities, events, and community activities.
• Plan, coordinate, and execute events designed to generate prospective resident leads and increase community awareness.
• Build and maintain strong relationships with prospective residents and their families throughout the sales process.
• Respond promptly to inquiries, conduct tours, manage leads, and complete purposeful follow-up.
• Promote the community's independent living, assisted living, and memory care offerings based on each prospect's needs.
• Help prospective residents and families understand the value of the community and navigate urgency around making a move.
• Collaborate with the existing sales team to manage leads and support overall census growth.
• Maintain accurate prospect information and activity within the CRM.
• Partner with community leadership to identify opportunities to improve occupancy and strengthen the community's presence in the local market.

Benefits

• Competitive compensation package with a flat-fee bonus plan.
• Supportive regional leadership focused on setting the sales team up for success.
• Opportunity to make a direct impact on community census through outreach, events, referral development, and relationship building.
• Career growth and development opportunities within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed