Community Relations Coordinator (Temporary)

CITY OF MABLETON•Mableton, GA

4d•$15 - $20•Onsite

About The Position

The Community Relations Coordinator serves as the primary liaison between the community and the Mayor’s Office. The role fosters positive relationships with residents, neighborhood organizations, businesses, community groups, faith-based organizations, and other stakeholders. It bridges the public and city leadership by addressing concerns, communicating city initiatives, coordinating community engagement activities, and helping residents access municipal resources and services. The Coordinator represents the Mayor’s Office in community settings, responds to constituent inquiries and service requests, and works with city departments and community partners to resolve issues and strengthen relationships. The position also supports outreach programs, public engagement initiatives, communications, events, and special projects, while maintaining accurate records and handling sensitive information confidentially. This is a temporary position located in Mableton, Georgia, with travel up to 25%.

Requirements

Bachelor’s degree in Public Administration, Communications, Political Science, Community Development, Public Relations, or a related field; or an equivalent combination of education, training, and experience demonstrating the knowledge, skills, and abilities necessary to perform the duties.
Three years of experience in community relations, public affairs, public administration, constituent services, or a related field.
Valid driver’s license.
Strong interpersonal and relationship-building skills.
Excellent verbal and written communication skills.
Ability to work effectively with diverse populations and community stakeholders.
Strong conflict-resolution and problem-solving abilities.
Knowledge of local government operations and community engagement principles.
Ability to manage multiple projects and priorities simultaneously.
Proficiency in Google Workspace and customer relationship management systems.
Experience organizing public meetings and community events.
Ability to exercise sound judgment and maintain confidentiality.

Nice To Haves

Master’s degree in Public Administration, Communications, Political Science, Community Development, Public Relations, or a related field.
Experience working in municipal government or a public-sector environment.
Knowledge of local government processes and community engagement practices.
Bilingual communication skills.

Responsibilities

Serve as the primary point of contact between the community and the Mayor’s Office.
Build and maintain relationships with community leaders, neighborhood associations, civic groups, businesses, and residents.
Attend community meetings, public forums, civic events, and neighborhood gatherings as a representative of the Mayor’s Office.
Receive, track, and respond to citizen inquiries, concerns, complaints, and service requests.
Facilitate communication between residents and city departments to resolve issues and improve service delivery.
Coordinate community outreach programs, town hall meetings, and public engagement initiatives.
Assist in developing and implementing strategies to increase citizen participation and community involvement.
Prepare reports, correspondence, presentations, and briefing materials related to community concerns and initiatives.
Monitor community issues, trends, and concerns and provide recommendations to the Mayor and executive staff.
Work with Public Relations, Communications, and other functional teams to promote city programs, services, events, and initiatives through community engagement efforts.
Collaborate with local organizations, schools, nonprofits, and businesses to strengthen community partnerships.
Maintain accurate records of constituent contacts, requests, and resolutions.
Support special projects, events, and programs sponsored by the Mayor’s Office.
Represent the Mayor’s Office in a professional, courteous, and responsive manner.
Handle sensitive information with discretion and maintain confidentiality at all times.
Adhere to all municipal policies, procedures, and applicable laws and regulations.
Perform other related duties as required.