Community Recruitment and Engagement Coordinator

Girl Scouts of Kentuckys Wilderness Road Council I • Ashland, KY

1d • Hybrid

About The Position

The Community Recruitment and Engagement Coordinator is responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase girl and volunteer membership and enhance retention. Develop community partnerships and volunteer involvement while providing a consistent image of the Council’s commitment to Girl Scouts and the community at large. Responsible for volunteer recruitment, member identification, growth and maintenance.

Requirements

• Bachelor’s or 4 years of equivalent experience
• Experience in membership development, recruitment and/or retention
• Experienced in data management using sales/customer management software (Salesforce) preferred
• Excellent written and oral communication skills
• Excellent interpersonal skills
• Some periods of continual sitting, standing, or walking may be required.
• Capability to provide own transportation and maintain valid operator license.
• Able to work primarily on-the-road, with minimal time in-office.
• Strong computer and data entry skills – Microsoft Office proficient
• Ability to work a flexible schedule including evenings and weekends.
• Travel throughout council jurisdiction.
• Prolonged periods sitting at a desk for computer work, or in a vehicle for travel.
• Operate office equipment manually.
• Must be able to lift and/or move up to 25 pounds at times.
• Travel as the job requires.
• Ability to sit at a computer workstation for extended periods of time.
• Physical ability to lift, carry, set up work-related supplies and/or equipment weighing at least 30 pounds.
• Full range of body motion including manual and finger dexterity and eye-hand coordination.
• Provide own method of transportation, maintain valid driver's license with appropriate insurance.
• Pass initial and periodic background and driver checks.

Nice To Haves

• Experienced in data management using sales/customer management software (Salesforce)

Responsibilities

• Develop, design, and conduct a recruitment and retention plan for girl and volunteer membership growth in designated geographic areas through analysis of community needs, demographic data, and membership statistics.
• Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
• Cultivate relationships with appropriate community leaders, organizations, and businesses to increase visibility of Girl Scouts in the community.
• Provide high-quality customer service by optimizing the use of technology, clarifying desired information, researching, locating, and delivering findings.
• Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
• Plan, coordinate, and implement council programming to provide fun, engaging participation options for all girl members, and support council program revenue.
• Identify the need for and provide timely problem-solving and conflict resolution support/intervention when appropriate.
• Serve as the main point of contact for geographic area volunteers, relaying pertinent information to council staff and guiding volunteers to additional support services and resources.
• Ensure that diversity and pluralism are embraced and incorporated into the daily work of the position.
• Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
• Perform other duties as necessary or assigned.

Benefits

• Competitive non-profit pay
• Regular opportunities for both cost of living and merit-based raises after first year of employment.
• Medical, dental, and vision healthcare plans
• 403b retirement savings option
• Life insurance
• Generous PTO and Sick Time offerings
• PTO hours are increased at regular intervals based on employee tenure.
• Professional and personal growth opportunities: training, enrichments, certifications, education, networking opportunities, cross-training, and more.
• Complementary annual registration as a member of Girl Scouts Girl Scouts of Kentucky’s Wilderness Road included while under employment with the council

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree