Coordinator, Community Engagement

Ezee Fiber•Houston, TX

2d•Onsite

About The Position

The Coordinator, Community Engagement, is responsible for supporting and coordinating community outreach initiatives, engagement programs, and partnership activities that strengthen relationships with residents, homeowners associations (HOAs), community advocates, and internal stakeholders. This role manages the day-to-day administration of the Brand Ambassador and Community Advocate programs, tracks project progress and community-related activities, and ensures effective communication across departments. The coordinator serves as a key organizational resource by maintaining accurate records, coordinating program logistics, compiling reports, and supporting special projects that advance the company's community engagement strategy. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment while fostering positive relationships both internally and externally.

Requirements

High school diploma or GED required.
Strong organizational and time management skills with the ability to manage multiple projects at once.
Comfortable working in a fast-paced environment with changing priorities.
Strong written and verbal communication skills.
Experience managing spreadsheets, databases, dashboards, or tracking systems.
Detail-oriented with strong follow-through and problem-solving skills.
Ability to work collaboratively across departments.
Professional, dependable, and proactive mindset.
Valid Driver’s License

Nice To Haves

An associate's degree in Communications, Public Relations, Marketing, Business Administration, Community Development, or a related field is preferred.
Minimum of two (2) years of experience in community relations, project coordination, program management, marketing support, or administrative coordination preferred.
Proficient in Microsoft Office Suite, Google Workspace, and project management platforms such as Smartsheet or similar tools is preferred.
Experience working with community programs, partnerships, HOAs, or customer engagement initiatives is a plus

Responsibilities

Manage the internal Brand Ambassador Program, including communication, scheduling, engagement activities, training support, and program tracking.
Oversee the full lifecycle of the Community Advocate Program, including onboarding, relationship management, follow-up communication, and program organization.
Track HOA project status, contracts, approvals, and communication updates across departments, ensuring information is accurate, organized, and updated regularly.
Assist the senior team with special projects, department initiatives, and cross-functional tasks.
Compile data and provide routine reporting updates related to partnerships, outreach, programs, and operational progress.
Coordinate internal communications and help ensure projects remain on schedule and organized.
Assist with meeting preparation, presentation materials, follow-up notes, and action item tracking.
Other duties and responsibilities as assigned