Community Programs Manager

Mount Kisco Interfaith Food Pantry•Village/Town of Mount Kisco, NY

About The Position

The part-time Community Programs Manager leads the design, execution, and growth of the Pantry’s food and non-food guest programming. Reporting to the Director of Operations, the role supports on-site distribution logistics and manages food programs including Home Delivery, Morning Fuel Up, and SOS, as well as community food drives and food recovery. The manager also connects guests and the broader community with partners, resources, and outreach beyond food, helping the Pantry’s programming respond to evolving community needs. The position averages 28 hours per week, with a flexible schedule that may shift week to week according to program needs while remaining within 28 hours. Base hours are Tuesdays and Wednesdays, 9:00 a.m.–4:00 p.m.; Thursdays, 8:00 a.m.–3:00 p.m.; and Fridays, 9:00 a.m.–4:00 p.m. Some evenings and weekends are required. The role involves standing for extended periods (four or more hours) and lifting up to 50 pounds during distributions, programs, and events.

Requirements

Proven experience in program coordination, community engagement, or nonprofit operations.
Strong ability to build and maintain relationships with diverse communities, partner organizations, and volunteers.
Highly organized, with the ability to manage multiple programs, partners, and deadlines in a fast-paced environment.
Comfort representing the Pantry in public settings with a warm, mission-driven presence.
Proficiency with Google Workspace and Microsoft environments, and proficiency with or ability to quickly learn volunteer management and other program software.
Comfort with email and compiling reports.
Ability to adjust the schedule regularly, including some evenings and weekends, to support distributions, programs, and community events.
Commitment to addressing food insecurity and to the Pantry’s vision of a community where everyone has the opportunity to thrive.
Ability to exercise legal and ethical integrity and maintain the privacy and dignity of all guests.
Must be legally eligible to work in the United States.
Ability to stand for extended periods of four or more hours and lift up to 50 pounds during distributions, programs, and events.

Nice To Haves

Strong English/Spanish bilingual proficiency is strongly preferred.

Responsibilities

Manage the planning and daily execution of the Pantry’s food programs, including Home Delivery, Morning Fuel Up, and SOS, and develop new food programs as services expand.
Assist the Director of Operations and team with reviewing weekly distributions and recommending improvements to setup, guest flow, shelving, signage, and food allocation.
Forecast food quantities for managed programs and communicate needs to the Director of Operations to align inventory with upcoming services.
Manage each food program’s operational lifecycle, including planning bag or box contents, pre-packing, staging, and delivery; coordinate Home Delivery pre-pack teams and volunteer drivers.
Work with the Volunteer Services Manager to ensure programs are fully staffed, and partner with Pantry staff on guest communications and relationship management.
Manage the lifecycle, logistics, and master calendar of community food drives; coordinate food types, quantities, and delivery timing with the Director of Operations.
Steward donated food and donor relationships by maintaining regular connections with retail and other donation partners and identifying ways to increase the supply of nutritious food.
Train and communicate with food recovery volunteer drivers, including communicating schedule changes and gathering feedback about partners.
Coordinate specialty collections supporting the Interfaith Advisory Council, Produce Partner programs, and similar efforts.
Identify and build relationships with local service providers and agencies offering non-food support, such as housing, employment, education, health, and benefits access.
Coordinate on-site partner tabling and other ways for guests to learn about and access non-food resources.
Represent the Pantry at external community events focused on food, sharing information about Pantry programs.
Forecast volunteer needs for programs and events, including dates, headcounts, roles, locations, and contacts, and provide this information to the Volunteer Services Manager in advance.
Use the Pantry’s volunteer management system to view signups and communicate event details, schedule changes, and updates to volunteers.
When the Volunteer Services Manager is not working, manage the volunteer system for program needs, monitor signups, communicate with volunteers, and source additional help in coordination with that manager.
Train volunteers for program, outreach, and food drive activities so they represent the Pantry professionally.
Manage event logistics, including preparing, picking up, setting up, and returning supplies to the Pantry facility.
Track participation and outcomes for food and non-food programs and events, including households served, deliveries completed, and other program-specific metrics.
Maintain and improve food drive and food recovery tracking systems to ensure accurate pound totals and current donor and partner contact information.
Use program data to recommend which initiatives should continue, scale, or be refined.
Attend relevant committee and advisory meetings as needed, such as Program Committee and Interfaith Advisory Council meetings.
Adapt to shifting priorities by assisting with administrative or logistical tasks that support the Pantry’s mission.