Community Programs Coordinator (52402)

NEVADA HUMANE SOCIETY•Reno, NV

3d•$18 - $20•Hybrid

About The Position

Care for pets. Find them homes. Save lives. That’s the mission at Nevada Humane Society. We’re a high-save organization helping nearly 34,000 animals in our community each year and caring for approximately 10,000 across both of our campuses. through sheltering, adoptions and community-centered programs and services that help find pets loving homes and keep them there. We are seeking a Part-Time Community Programs Coordinator to join our team at our Reno Campus. In this role, you’ll provide daily care, support positive outcomes, and help match pets with the families who will love them for life. At NHS, lifesaving work is powered by dedicated professionals. We support our team with competitive pay, meaningful benefits, and a workplace rooted in compassion, teamwork, and purpose. As a Community Programs Coordinator, you contribute to Nevada Humane Society’s (NHS) mission by strengthening our presence beyond the shelter and into the heart of our communities. You coordinate programs such as Pet Pantry, Community Cats, and emerging outreach initiatives that educate, support, and engage pet owners and community members alike. Your work supports keeping pets and people together through accessible resources and compassionate connection, reflecting our commitment to care for pets, find them homes, and save lives.

Requirements

Minimum 1 year of experience in community engagement, program coordination, volunteer management, customer service, or a related field.
Strong interpersonal and communication skills, with the ability to interact compassionately and professionally with diverse populations.
Comfort with public speaking, presentations, and outreach in both small and large group settings.
Demonstrated organizational and time-management skills to balance multiple priorities.
Proficiency with basic computer applications (Microsoft Office Suite, email, databases).
18 years of age or older.
Ability to work autonomously, manage multiple tasks, and meet deadlines efficiently.
Staying updated on community developments, particularly in animal welfare.
High degree of accuracy and meticulous attention to detail.
Excellent verbal, written, and observational skills.
Self-starter with a goal-oriented mindset, willing to exceed prescribed work and time schedules to meet deadlines.
Possession of a valid Driver’s License with valid registration and insurance for personal vehicles, essential for positions requiring driving.
Demonstrated commitment to the welfare of animals and alignment with the mission of the Nevada Humane Society.
Consistently treat animals with compassion and respect, both professionally and personally, and promote these values to others.
Strict adherence to all local regulations concerning the ownership and care of personal animals.
Comprehensive understanding of pet behavior and care, with the capability to handle various animals safely and responsibly.
Maintaining a consistently positive and professional demeanor is essential.
A sincere interest in the Nevada Humane Society’s mission and vision.

Nice To Haves

2+ years of experience in community outreach, nonprofit program coordination, or volunteer management.
Experience engaging with vulnerable or underserved communities.
Comfort in leading events, workshops, community groups.
Previous experience working with or handling animals in a shelter, rescue, or veterinary setting.
Bilingual or multilingual skills (Spanish/English strongly preferred)
Ability to recruit, train, and support volunteers in a collaborative and engaging way.
Proven success building partnerships with community organizations or agencies.
Experience in the same or related position in a nonprofit setting-preferably animal welfare.
Record of continually increasing responsibilities with measurable results.
College degree.
Experience in a nonprofit agency.
Animal welfare experience.

Responsibilities

Represent Nevada Humane Society at community events, fostering relationships that highlight our mission and services.
Build partnerships with local organizations, agencies, and community leaders to expand awareness and access to NHS programs.
Engage thoughtfully with diverse populations, prioritizing those most in need of support, and deliver services responsibly within the scope of Nevada Humane Society’s available resources.
Deliver presentations, workshops, or educational sessions that promote responsible pet ownership and community resources.
Serves as the main point of contact and program administrator for our community programs, including Community Cats and Pet Pantry.
Collaborate with leadership to develop, implement, and promote new community initiatives (including educational, supportive, or collaborative programs).
Ensure programs are accessible, effective, and aligned with NHS’s mission of keeping pets in loving homes.
Track and report on program outcomes, identifying opportunities for growth and improvement.
Recruit, train, and support volunteers involved in community program delivery.
Build a positive, engaging experience for volunteers that reflects NHS’s brand attributes of being delightful, whole-hearted, and insightful.
Coordinate scheduling, assignments, and recognition efforts to strengthen volunteer retention.
Serve as a connector between all NHS Campuses, ensuring consistent community engagement across regions.
Partner with internal departments to integrate community programs with organizational goals.
Act as an information source for both internal and external stakeholders regarding our Community Programs.
Share stories, successes, and resources in ways that are warm, approachable, and brand aligned.
Provide compassionate, clear, and accurate information to the public about NHS services and programs.
Develop outreach materials in collaboration with the Philanthropy Department to ensure consistent messaging.
Maintain accurate records of program participation, inventory, and volunteer contributions.
Monitor and evaluate program efficiency and community impact, recommending improvements based on feedback received from those individuals served, or observations made while delivering services.
Uphold ASV standards of animal welfare and NHS values in all programming.
Helps promote fundraising activities and solicit support of agency overall.
Interacts with co-workers and volunteers in an efficient and courteous manner to ensure a cooperative team environment amongst all departments.
Maintain and promote a positive public image relevant to Nevada Humane Society standards.
Represents Nevada Humane Society, professionally with customers, donors, and business partners.
Attend and participate in departmental and shelter meetings.
Attend educational conferences/seminars as recommended/approved.
In the event of an emergency, assist with the handling and evacuation of animals located at any Nevada Humane Society campus.
Participate in disaster preparedness and response activities for the organization and community as it pertains to pet related needs.
Address and/or report any safety hazards or unsafe activities.
Perform other responsibilities as requested by direct management, and/or the CEO.

Benefits

Employer-paid medical & vision premium option (Full-Time Employees)
Pet-centric benefits not typical in most benefit packages
Paid Time Off (PTO) accrual starting on day one rather than waiting periods.
Nine paid holidays (Full-Time Employees)
90% employer-paid buy-up options and low-cost dental plans (Full-Time Employees)
Eligibility for the Federal Public Service Loan Forgiveness (PSLF) Program (Full-Time Employees)
Low-cost supplemental plans including Life Insurance, Accident, and Short-Term Disability (All Employees)
Pet-focused perks such as free vaccines, spay/neuter, and end-of-life services for employee-owned pets (All Employees)
Free and reduced-cost pet adoptions (All Employees)
Up to 50% off major brand and prescription pet food delivered directly to the shelter (All Employees)