Family and Community Programs Coordinator

Country Music Foundation•Nashville, TN

2d•Onsite

About The Position

The Country Music Hall of Fame® and Museum has an opening for a full-time, exempt Family and Community Programs Coordinator position in the Education Department. Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded. Charged with the mission of educating varied audiences about country music, the Education Department develops programs and resources that illuminate the stories, themes, and music explored in the Museum’s galleries. Traditionally serving more than 120,000 people per year through 2,000+ programs, the Education Department supports students of all ages, from school groups and families who engage in hands-on learning activities to general Museum guests who experience performance presentations during their visit. A creative and curious team, the Education staff is composed of traditional and nontraditional educators, including classroom teachers, visual artists, historians, museum educators, and professional musicians. Country Music Hall of Fame and Museum educators share a passion for country music, popular culture, and lifelong learning, and they regularly collaborate to develop and implement dynamic educational offerings commensurate with one of the most-visited history museums in America. The Country Music Hall of Fame and Museum seeks an energetic, creative, and highly organized arts and/or music educator with strong written, verbal, and technological skills to support programs designed for young museum visitors, family audiences, and local community members. This individual will work with the Family and Community Programs team to oversee administrative logistics for 400+ programs that take place in the Museum’s Taylor Swift Education Center and in community locations throughout Middle Tennessee. Responsibilities range from project managing and executing onsite programming to overseeing internal communications to contracting artists, educators, and more. Additionally, this individual will provide direct community outreach programming support by assisting education staff in the community. A passion for education, strong organizational and communication skills, and interest in museums and country music are musts.

Requirements

A minimum of one year working in a museum, school or similar education or non-profit environment.
Experience managing information in databases.
Experience with logistics coordination.
Experience in a customer service role.
Experience engaging with diverse audiences, including youth and families.
Interest in or curiosity about country music.
Knowledge in visual arts or musician/songwriting.
Comfortability traveling across Nashville and Davidson County to support program needs.
Strong organizational, time-management, and project-planning skills
Strong written and verbal communication skills
Exemplary customer service and problem-solving skills
Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
Ability to multi-task while working with accuracy with close attention to detail
Professional independence, initiative, and self-discipline

Nice To Haves

Experience with CRMs and ticketing systems
Experience creating reports and project briefs
Passion for and knowledge of country music
Proficient on a musical instrument
Proficient in a second language, preferably Spanish
Ability to lift 25 pounds

Responsibilities

Coordinate and support community and family programs, including logistics, internal details, supplies, program preparations, post-program assessments, and record keeping.
Collaborate with larger team to create and plan programs that connect Museum content to family audiences in community and Museum settings.
Draft program descriptions for publication.
Oversee internal communications, data tracking, and reporting.
Support external communications to contracted teaching artists.
Assist with supply inventory, maintenance, and ordering.
Assist with and contribute to related areas of content on the Museum’s website.
Lead select programs for a family and community audience.
Serve as program lead for on-site programming, including the project management of Sunday programming.
Support off-site programs with community partners, including advanced logistics and day-of facilitation.
Manage gallery activities for the Taylor Swift Education Center.
Daily maintenance of youth activity stations throughout the Museum galleries and Taylor Swift Education Center
Distribution of self-guided materials in the Taylor Swift Education Center
Printing and ordering of educational materials
Assembly of educational kits for distribution onsite and in the community
Lead Summer Songwriting Camp administration, including coordination of internal logistics and internal and external communication.
Assist with overseeing interns and volunteers assigned to programs.

Benefits

Medical, Dental, Vision, Life Insurance Options
Competitive Pay
Paid Vacation and Sick Days
Paid Holidays (13) and Floating Holidays (2)
401(K) with Up to 3% Employer Match
Employee Assistance Program (Free Counseling and Legal Services)
Eligibility for Public Service Student Loan Forgiveness
FREE 24/7 Downtown Parking and Transit Benefits
Continuing Professional Offerings
Complimentary Museum Admission (For Yourself, Family, and Friends)
Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more)
Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
Opportunities to Attend Exhibit Openings, Concerts and Special Events
Employee Engagement Activities and Opportunities
FSA and Dependent Care Options
Dog Friendly Work Environment
Volunteering and Community Engagement Opportunities