Family and Community Engagement Coordinator

VOICES COLLEGE BOUND LANGUAGE ACADEMIES•Morgan Hill, CA

1d•$74,000 - $82,000•Onsite

About The Position

Voices is a public charter school network with a mission to prepare all learners for the challenges of higher education through the context of an academically rigorous dual-immersion program. Every learner, regardless of home language, graduates bilingual and biliterate through our full-inclusion English and Spanish dual-language model. The Family & Community Engagement Coordinator (Bilingual Sp/Eng) is a mission-critical role that drives the Voices College-Bound Language Academies' commitment to preparing all students for higher education. This dynamic professional is the central liaison responsible for cultivating and sustaining empowered relationships with families, the local community, and staff. Key functions include leading strategic initiatives to build local and political power (Activismo) through family organizing and advocacy, executing student recruitment and enrollment strategies, and cultivating vital partnerships with community and political organizations. The Coordinator also manages the planning and execution of all school-wide events, supports positive staff culture and collaboration, tracks engagement metrics, and provides essential administrative and communications support to the school office.

Requirements

BA/BS degree or related experience
Minimum of 2-3 years of experience in family engagement, community outreach, or event planning, preferably in a school or nonprofit setting.
Strong interpersonal and communication skills, with the ability to connect with diverse families, community members, and staff.
Exceptional organizational skills, with the ability to manage multiple projects simultaneously.
Ability to work collaboratively in a team environment and take initiative.
Cultural competence and an understanding of the unique challenges faced by students and families in underrepresented communities.
Fluency in Spanish (preferred, but not required).
Can work independently, have flexibility, and demonstrated success in Community Engagement.
Ability to work well independently and within a team environment; working efficiently, and exercising excellent judgment in making decisions.
Combine maturity, humility, a strong work ethic, a sense of humor, and a roll-up-my sleeves attitude to celebrate successes as well as navigate times of ambiguity and high levels of stress.
Develop relational trust across constituencies, by maintaining a positive attitude with students, parents and staff, while also maintaining confidentiality.

Nice To Haves

Understanding of dual-immersion instructional practices and school design and the unique characteristics of public charter schools is a plus.

Responsibilities

Act as the first point of contact for school visitors, providing a welcoming and professional experience.
Manage incoming and outgoing telephone calls, efficiently addressing inquiries, directing calls as appropriate, and taking and relaying messages for staff and students.
Provide accurate information and assistance to parents, students, and staff both in person and via telephone, while maintaining a high standard of customer service.
Assist with office inventory and perform core administrative tasks, including phones, mail, supply ordering, typing, and maintaining files and databases.
Track attendance and tardiness, verify absences, authorize sign-outs, and ensure required student forms are collected.
Assist in the preparation of bulletin boards, displays, and other environmental presentations.
Makes routine follow-up contact with parents, students, school officials, etc.
Refers matters that require detailed policy decisions to the immediate supervisor.
Assist with fundraising activities as necessary.
Translate materials as needed.
Assist and support the site administrative staff in all duties and functions in the school office as directed.
Collaborate with the Dean of Culture to plan, coordinate, and execute school-wide events including but not limited to family nights, family-teacher conferences, open houses, celebrations, and workshops.
Collaborate with the Dean of Culture to ensure events are well-organized, run smoothly, and align with the school’s and greater Network culture and educational goals.
Work with the Dean of Culture to collaborate with teachers, staff, and families to ensure all events are inclusive and meet the needs of the school community.
Assist in developing and executing network-wide recruitment strategies to increase student enrollment, including outreach to prospective families through door knocking, canvassing, tabling events, phone banking, etc.
Input and organize recruitment data using network-wide platform(s) to ensure accuracy of prospective student information.
Track enrollment metrics, event details, and outreach activities with integrity and data precision.
Generate comprehensive reports that provide actionable insights into enrollment trends and prospective student engagement and outreach effectiveness.
Collaborate and support strategic enrollment initiatives.
Design and manage outreach materials.
Coordinate school tours, shadow days, and informational sessions to engage new families.
Provide ongoing support throughout the enrollment process, including collecting enrollment documents and coordinating with the school-site Business Manager, to ensure a smooth transition for students and families.
Foster empowered relationships with families through regular communication, including newsletters, phone calls, and meetings, in order to build local and political power as a community.
Collaborate with the Dean of Culture to coordinate and facilitate opportunities for families to engage in collective learning about local governance, political systems, and advocacy, empowering them to understand and exercise their political power to influence community decisions and policies.
Act as a resource for families, addressing concerns, providing guidance, and connecting them with additional support services.
Cultivate and maintain partnerships with local community-based organizations (CBOs), businesses, political partners (such as local school board members), and cultural groups that align with the mission and vision of the school.
Develop programs and initiatives that connect students and families with the broader community.
Leverage community resources to support the school’s programs and initiatives, including mentorship opportunities, internships, and college readiness programs.
Work closely with the Principal and Dean of Culture to promote and strengthen the school’s positive staff culture.
Coordinate professional development sessions or team-building activities for staff to enhance community engagement and cultural competency.
Support staff in developing relationships with students and families to build trust and foster a welcoming, inclusive environment.
Monitor and track family and community engagement metrics, providing regular updates to the Principal and Dean of Culture.
Assist in developing and distributing surveys to gather feedback from families and community members to improve engagement efforts.
Support the planning and execution of initiatives aimed at increasing overall school participation and involvement.