Community Program Analyst II - Aging & Disability - Commissions & Provider Svcs (Open & Promotional)

County of San Mateo•San Mateo, CA

5d•Hybrid

About The Position

San Mateo County Health’s Aging and Disability Services Division is hiring a Community Program Analyst II for its Commissions and Provider Services Unit. The position performs technical and community development work in planning, implementing, and coordinating community-based services for older adults and people living with disabilities. It includes serving as an Area Agency on Aging planner, contributing to needs assessments, analyzing demographics and service gaps, and helping develop long-range service goals and Area Plan strategies. The analyst builds relationships with community organizations and service providers, monitors contracts, analyzes data, and works with organizations to support responsive service delivery. The position is currently based in San Mateo, California, and is planned to relocate to South San Francisco in March 2027. The role travels throughout the County. It follows a Monday–Friday, 8 a.m.–5 p.m. schedule. Work is expected to be primarily in the office during the probationary period, with hybrid work thereafter as applicable. Office requirements include four on-site workdays, subject to operational needs and County requirements. The successful candidate will apply knowledge of aging, disability, accessibility, and systems of care; plan programs and assess community needs; monitor contracts and support compliance; interpret relevant laws and regulations; provide technical assistance; and prepare planning, statistical, and narrative reports. The recruitment may also be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Requirements

Bachelor’s degree in public or business administration, urban/community planning, management, or a related field, or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
Four years of professional-level analytical, administrative, and programmatic experience in a community-related setting, including some contract-monitoring experience, or an equivalent qualifying combination of education and experience.
Knowledge of program planning, strategic planning, community needs assessment, program evaluation, and client service delivery principles and practices.
Knowledge of administrative and programmatic research, analysis, and programming methods; applicable laws, regulations, policies, and guidelines; computer applications; records management; office administration; and standard office equipment.
Ability to plan and execute short- and long-term program activities; monitor and evaluate program effectiveness; analyze demographic and service data; draw conclusions; and prepare and present planning reports.
Ability to interpret and apply regulations and requirements to program plans and contracts, and to coordinate research and analysis, special events, and projects.
Ability to establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, the public, and others.
Ability to train staff and provide technical and programmatic assistance to staff and subcontractors.
Ability to communicate effectively orally and in writing and exercise sound independent judgment within policy, regulatory, and planning guidelines.
Proficiency with Microsoft Word, Outlook, PowerPoint, Excel, Teams, and Power Apps, and Adobe; ability to learn new technologies, software, and database systems.

Nice To Haves

Knowledge of issues related to aging, disabilities, and accessibility.
Experience in program planning and community-based service delivery, particularly contract management.
Knowledge of systems of care for older adults and people living with disabilities from diverse backgrounds and cultures.

Responsibilities

Participate in program and strategic planning and community needs assessments to identify service gaps and allocate resources.
Develop and update program plans, policies, procedures, and long-range goals aligned with state and federal guidelines.
Provide technical, programmatic, and fiscal assistance to staff, subcontractors, and management, including training and development of program policies and procedures.
Compile and maintain accurate records and files of program activities.
Evaluate program effectiveness against goals, funding-source or contract requirements, and regulations; identify problems, report findings, and recommend solutions.
Negotiate, manage, and monitor contracts for compliance, and coordinate with providers on contract delivery.
Ensure program compliance with funding provisions, goals, laws, and regulations.
Serve as a liaison to community-based organizations, service providers, County departments, State agencies, funding sources, commissions, planning councils, and advisory boards.
Prepare periodic and special statistical or narrative reports using data from multiple sources.
Participate in departmental, Countywide, and State planning processes.
Represent programs on committees, planning task forces, and community coalitions.
Write grant proposals, reports, program documentation, policies, and procedures.
Analyze legislative and regulatory changes and incorporate them into program policies.
Coordinate and conduct special projects and events.
Perform related duties as assigned.