Senior Management Analyst - Probation Department (Open and Promotional)

County of San Mateo•San Mateo, CA

About The Position

The San Mateo County Probation Department is seeking a Senior Management Analyst to provide high-level operational analysis, data management, program oversight, and administrative and workflow support. The position connects data with executive decision-making to improve departmental efficiency, ensure regulatory compliance, and measure program success across Adult, Juvenile, and Institution services. The analyst evaluates practices and procedures, recommends organizational and operational improvements, conducts needs analyses, feasibility studies, and program evaluations, and develops and maintains administrative and fiscal records. The role also fosters collaboration across County departments and serves as a liaison to community, public, and regulatory entities. Reporting to assigned supervisory or management personnel, the Senior Management Analyst supports Department management and serves as a professional-level resource for organizational, budgetary, managerial, legislative, and operational analysis. The position contributes to performance management, the use of performance data to manage programs and services, Countywide administrative and fiscal improvements, and transparency to San Mateo County residents. It directs and participates in advanced administrative and operational activities for an assigned section or program area, applying independent judgment and extensive knowledge of government finances, accounting, and Department programs. The position may directly or generally supervise professional, technical, and office support staff. The role plans and oversees complex programs, projects, and initiatives; coordinates administrative work involving budgets, financial reporting, human resources, grants, purchasing, contracts, regulatory and legislative analysis, public information, and program evaluation; and develops procedures to improve service delivery and operational efficiency. It may provide staff assistance to Agency personnel, boards, committees, and member agencies, and may direct and evaluate consultants, contractors, grantees, and assigned staff.

Requirements

Equivalent to graduation from an accredited four-year college or university with major coursework in business or public administration, economics, planning, finance, or a related field.
Five years of increasingly responsible professional administrative and analytical experience in municipal government, including budget, strategic planning, policy analysis, and organizational development experience.
Knowledge of county government management, public administration, program and policy analysis, funding sources, grant disbursement, employee supervision, research and reporting, applicable laws and regulations, public relations, public-agency budgeting, financial management, contract administration, record keeping, and modern office practices.
Ability to coordinate program administration, budgeting, and fiscal reporting; conduct management and operational studies; research complex issues; evaluate alternatives; and make sound recommendations.
Ability to analyze and present administrative and technical data, develop operational improvements, prepare clear written materials, and interpret and ensure compliance with policies, laws, codes, and regulations.
Ability to represent the Department and County effectively in meetings and dealings with government agencies, community groups, businesses, and the public.
Ability to operate modern office equipment, including computer equipment and specialized software applications.
Ability to communicate effectively in English and establish positive working relationships using tact, initiative, prudence, and independent judgment.
Proven expertise using systems such as Power BI and Microsoft Office.

Responsibilities

Develop and implement goals, objectives, policies, procedures, work standards, and administrative control systems.
Plan, design, coordinate, implement, promote, and oversee complex programs, projects, and initiatives, including legal and regulatory compliance.
Coordinate with private businesses and government agencies regarding programs as needed.
Coordinate, oversee, and perform professional administrative work involving budgets, financial administration and reporting, human resources, grants, purchasing, loan and contract administration, management, regulatory and legislative analysis, public information, and program evaluation.
Develop and standardize procedures and methods to monitor and improve operational efficiency and service delivery, maximize funding, and minimize costs.
Assess and monitor workload and administrative and support systems, identify opportunities for improvement, and develop recommendations.
Develop and administer program budgets, including cost containment and grant-fund disbursement.
Conduct analytical and operational studies, evaluate alternatives, make recommendations, and assist with approved procedural, administrative, or operational changes.
Provide staff assistance, technical and administrative support, and professional expertise to Agency staff, boards, committees, and member agencies.
Research, prepare, and present professional, technical, fiscal, and administrative studies, surveys, and reports; develop and review board and committee agenda items and present information to boards.
Serve as a liaison with employees, the public, organizations, community groups, and other entities; provide program information, respond to complaints and questions, and recommend corrective actions.
Direct, monitor, and evaluate consultants, contractors, and grantees; develop contract language and provide direction on administrative and operational policies, procedures, and guidelines.
Participate in developing and reporting alternate funding sources and ensure compliance with County, state, federal, and funding-agency accounting and reporting requirements and applicable laws and practices.
May participate in selecting, training, motivating, and evaluating assigned staff; coordinate training and work with employees to correct deficiencies.
Direct assigned personnel, prioritize and coordinate assignments, review work for accuracy, and recommend improvements to workflow, procedures, and use of equipment and forms.
Perform other duties as assigned.