Community Porter

Castle Group•Englewood, FL

14h

About The Position

The Community Porter helps maintain the grounds, facilities, amenities, and mechanical systems of a condominium or homeowners association, reporting to the Maintenance Supervisor or Property Manager. The role keeps equipment functional and spaces clean and aesthetically appealing while providing exemplary customer service consistent with Castle Group’s values and Castle Royal Service. The position works with community staff, other departments, and external customers. The role includes routine community inspections, work-order completion, common-area upkeep, minor repairs, maintenance reporting, and care of recreational amenities. Work is divided between indoor and outdoor environments, with outdoor exposure to conditions such as heat, cold, and rain. The employee may need to travel off-site for training, work extended or flexible hours and weekends based on project requirements, and respond to emergencies during an on-call rotation or as directed by a supervisor.

Requirements

At least two years of general experience in building trades, repair, maintenance, or handy work.
Effective written and verbal communication skills.
Strong customer service, communication, and interpersonal skills.
Ability to lift 50 pounds while following appropriate safety procedures.
Ability to stand upright for long periods, crawl in small or tight spaces, walk and climb stairs, handle and grasp objects and equipment, reach with hands and arms, and repeat motions with wrists, hands, and fingers.
Ability to work in varied environmental conditions, including heat, cold, wind, and rain.
Ability to navigate property and buildings, detect auditory or visual emergency alarms, and climb ladders and work at heights up to 12–16 feet.
Ability to work extended or flexible hours and weekends based on project requirements.
Ability to respond to emergencies and callouts in a timely manner during on-call rotation or as directed by a supervisor.

Nice To Haves

High school diploma or equivalency preferred.
HVAC certification may be required.
Computer hardware and software literacy preferred, but not required.
Fluency in multiple languages is desirable.
A valid Florida Driver’s License may be required.

Responsibilities

Review and complete work orders assigned by the Maintenance Supervisor or Community Association Manager.
Routinely inspect the community, advise the supervisor of issues, and make corrections when appropriate.
Use and maintain equipment properly, safely, and effectively.
Maintain working relationships with community staff.
Paint or touch up common areas as needed.
Perform casual labor, including lifting or moving heavy items as directed by a supervisor.
Make general carpentry, electrical, plumbing, mechanical, and other minor community or building repairs when a permit is not required.
Maintain records and other maintenance reports as directed by a supervisor.
Report the need for major repairs to the Community Association Manager or Maintenance Supervisor.
Check all lighting daily.
Pressure wash decks, sidewalks, entrances, and air-conditioning and heat-pump pads as necessary to maintain a neat appearance.
Regularly check air-conditioning drip pans for drainage and clogs.
Maintain applicable recreational amenities, such as tennis courts, basketball courts, and bocce courts.
Follow safety precautions and procedures while performing duties, in compliance with OSHA guidelines and requirements.
Perform other duties as assigned by the Community Association Manager.
Travel off-site for training sessions on an ad hoc basis if required.
Respond to emergencies and callouts in a timely manner during an on-call rotation or as directed by a supervisor.
Drive when necessary, if required for the work.