Community Pharmacy Technician (Per Diem)

Cape Cod Healthcare•Falmouth, MA

About The Position

The Community Pharmacy Technician supports pharmacy operations and assists the Pharmacist in dispensing prescriptions in accordance with departmental policies and applicable laws and regulations. The role includes processing new and refill prescriptions, entering customer and insurance information, maintaining patient profiles and pharmacy records, and providing customer service. The technician also handles point-of-sale transactions, inventory activities, medication deliveries, and upkeep of the store’s over-the-counter section. A trainee may gain experience in these areas while pursuing Pharmacy Technician licensure. Prescriptions may not be accepted over the phone by the trainee.

Requirements

Ability to read, write, and communicate in English.
High school graduate or GED.
Massachusetts state registration as a Pharmacy Technician.
Pharmacy Technician Certification Board (PTCB) certification or equivalent certification.
One year of recent Pharmacy Technician experience within the past three years, or PTCB certification or equivalent certification as a Community Pharmacy Technician.
Very good verbal communication and interpersonal skills.

Nice To Haves

Three years of recent Pharmacy Technician experience is preferred.

Responsibilities

Comply with laws and regulations governing the dispensing of prescriptions.
Use the pharmacy computer system; create and update patient profiles, maintain the POS product database, resolve routine system problems, and generate, maintain, and file required reports.
Assist the Pharmacist with dispensing prescriptions according to departmental policies, including processing new and refill prescriptions.
Obtain and enter required customer and insurance information into pharmacy software.
Count and label products as assigned.
Screen telephone calls and answer inquiries within scope of practice; trainees cannot take prescriptions over the phone.
Prioritize workload to serve customers in a timely manner.
Verify at the point of sale that customers receive the correct prescriptions.
Maintain working knowledge of Pharmacy equipment.
Process sales, including check and credit card transactions; reconcile the cash register at the end of the shift and resolve discrepancies.
Operate a handheld inventory device, participate in periodic inventories, and process and track returns to the reverse distributor.
Maintain awareness of security and loss-prevention practices, recognize suspicious behavior, and report questionable practices to management.
Deliver medications to patients.
Stay current with Pharmacy trends.
Perform Pharmacy Technician duties when authorized and under the direct supervision of a Pharmacist.
Receive and put away pharmacy deliveries.
Keep the store’s over-the-counter section neat and stocked.
Provide service excellence to patients, family members, visitors, volunteers, and co-workers.
Perform other work-related duties as assigned or requested.