Community Pharmacy Technician (Per Diem)

Cape Cod Healthcare•Falmouth, MA

About The Position

The Community Pharmacy Technician supports pharmacy operations while pursuing Pharmacy Technician licensure and may perform Pharmacy Technician duties under the direct supervision of a Pharmacist when authorized. The role assists with prescription processing, patient service, point-of-sale transactions, inventory, deliveries, and maintaining the pharmacy and over-the-counter area. The Community Pharmacy Technician cannot take prescriptions over the phone.

Requirements

  • Ability to read, write, and communicate in English.
  • High school graduate or GED.
  • Massachusetts state registration as a Pharmacy Technician.
  • Pharmacy Technician Certification Board (PTCB) certification or equivalent certification.
  • One year of recent Pharmacy Technician experience within the past three years, or PTCB certification or equivalent certification as a Community Pharmacy Technician.
  • Very good verbal communication and interpersonal skills.

Nice To Haves

  • Three years of Pharmacy Technician experience is preferred.

Responsibilities

  • Comply with laws and regulations governing prescription dispensing.
  • Learn and use the Pharmacy computer system; enter and update patient profiles, maintain the POS product database, resolve routine system problems, and generate, maintain, and file required reports.
  • Assist the Pharmacist with dispensing prescriptions under departmental policies, including processing new and refill prescriptions.
  • Obtain required customer and insurance information and enter it into pharmacy software.
  • Count and label products as assigned.
  • Screen telephone calls and answer inquiries within scope of practice.
  • Prioritize work so customers are served in a timely manner.
  • Verify at point of sale that customers receive the correct prescriptions.
  • Maintain working knowledge of Pharmacy equipment.
  • Process sales, including check and credit card transactions; reconcile the cash register at the end of the shift and resolve discrepancies.
  • Operate a handheld inventory device, participate in periodic inventories, and process and track returns to a reverse distributor.
  • Maintain awareness of security and loss-prevention procedures, recognize suspicious behavior, and report questionable practices to management.
  • Deliver medications to patients.
  • Stay current with Pharmacy trends.
  • Receive and put away pharmacy deliveries.
  • Keep the store’s over-the-counter section neat and stocked.
  • Provide service excellence to patients, family members, visitors, volunteers, and co-workers.
  • Perform other work-related duties as assigned or requested.
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