Community Peace Officer

Town of Canmore•Canmore, AB

4d•CA$42 - CA$47•Onsite

About The Position

The Community Peace Officer is responsible for supporting community safety and livability by providing residents, businesses, and visitors with prompt and reliable service in a professional manner. This involves responding to and investigating complaints by educating and/or enforcing municipal bylaws and/or provincial statutes listed on their appointment. Community Peace Officers are highly visible in the community while conducting patrols on foot, bicycle and in vehicles with a focus on conducting education and enforcement of monthly departmental operational priorities for bylaw and traffic enforcement infractions. Community Peace Officers track daily activities including patrols, investigations, public engagement, warnings, and tickets, and enter this into a database for reporting and analysis. As a member of a professional, fun, and dedicated team, you are tasked with building strong relationships in the community and developing respect and rapport with the diverse visitors and residents in the community through positive interactions. Keeping customer service and safety as the top priorities, you will be highly visible in the community while working collaboratively with other town departments and partner agencies to increase understanding and compliance with town bylaws and Provincial Statutes. Patience, respect, judgement, confidentiality, and discretion are a significant part of this job, as well as the ability to represent our organization in a positive manner at all times. This is the perfect job for someone who wants to make a difference in our community by using their exceptional conflict resolution, mediation, and communication skills. You must love working outdoors throughout the year, be interested in getting to know all facets of the Canmore community, be confident handling domestic dogs and cats, and have the ability to handle conflict in a positive, professional and productive manner.

Requirements

Alberta Community Peace Officer Level 1 appointment (or equivalency) or the successful completion of the Alberta Community Peace Officer Induction Training Program and the ability to obtain a Community Peace Officer appointment within twelve months of hire
Must be able to meet the provincial standard on the Physical Abilities Requirement Evaluation (PARE), Correctional Officer Physical Aptitude test (COPAT), Police Officer Physical Aptitude Test (POPAT), or Alberta Physical Readiness Evaluation for Police (APREP) physical fitness test upon hire as part of Provincial Community Peace Officer Induction Program required training
Valid Alberta Class 5 driver's license with acceptable driving record
Demonstrated ability to communicate effectively with diverse interest holders in a professional manner
Strong written and verbal communication skills for report writing, documentation, and public interaction
Proficiency with Microsoft 365 applications, computer systems, and database management for recording daily activities and enforcement data
Ability to work independently while conducting patrols and investigations
Physical fitness to perform duties on foot, bicycle, and vehicle patrols for extended periods
Ability to obtain and maintain RCMP enhanced reliability screening status and the Alberta Community Peace Officer Program professional standards check
Commitment to providing education and enforcement activities with a lens for diversity, equity, and inclusion

Nice To Haves

Current enrollment or completion of a post-secondary education in a related field such as police foundations
Previous experience in bylaw enforcement, community peace officer role, or community safety roles
Knowledge of Alberta municipal bylaw enforcement practices and provincial statutes
Experience with community-based policing or education-focused enforcement approaches
Completion of a police-based training program or equivalent professional law enforcement training
Knowledge of parking management systems and traffic enforcement procedures
Familiarity with human-wildlife conflict management and related municipal bylaws
Bilingual capabilities to serve diverse community populations
Conflict de-escalation, conflict resolution, and community engagement training
Experience preparing case files and presenting evidence in court proceedings
Certification in first aid or emergency response procedures
Incident Command System training: 100, 200 and 300

Responsibilities

Act as a service ambassador through community outreach and education on municipal bylaws and provincial statutes
Conduct education and enforcement activities related to municipal bylaws and provincial statutes
Contribute to a safe and welcoming community through education-based enforcement
Respond to and investigate complaints from residents, town staff, businesses and visitors regarding bylaw and provincial statue infractions
Execute monthly departmental operational priorities through visible and proactive patrols conducted on foot, bicycle and in patrol vehicles
Issue warnings, orders and tickets for bylaw and provincial statute infractions in accordance with applicable legislation
Assist other Town departments with bylaw enforcement activities
Maintain high visibility throughout assigned community areas to support public safety, multi model transportation and livability
Provide prompt and reliable service to residents, Town staff, businesses, and visitors in a professional manner
Engage with interest holders, community members, and visitors to build relationships and promote community awareness and voluntary compliance with bylaws and regulations
Conduct foot and bicycle patrols of extended duration to monitor community conditions and respond to concerns
Track and document daily activities including patrols, investigations, public engagement, warnings, and tickets
Enter all activity data into designated databases for reporting and analysis purposes
Maintain accurate records of enforcement actions and community interactions
Prepare reports that support departmental operational priorities and performance metrics
Prepare case files, court disclosure packages, and attend Court proceedings as required
Maintain knowledge of municipal bylaws, provincial statutes, and the legal system relevant to the role
Interpret and apply legislation and municipal bylaws accurately and consistently
Operate with integrity and professionalism in all interactions with interest holders and colleagues
Comply with RCMP enhanced reliability standards and Alberta Public Security Peace Officer Program policy and procedure manual professional code of conduct requirements
Fulfill worker responsibilities as outlined in the Town of Canmore Health & Safety Directive
Participate in the Town’s health and safety program and comply with all applicable legislation, policies, directives, procedures, and safe work practices relevant to assigned work
Perform work safely and protect the health and safety of self and others
Refrain from causing or participating in harassment or violence
Report injuries, incidents, and unsafe or harmful worksites, acts, or conditions