Community Partnership Liaison

AmeriBest Home Care • Harrisburg, PA

2d

About The Position

AMERIBEST is seeking a high-energy Community Partnerships Liaison to grow the company’s presence across Philadelphia. The role builds relationships with healthcare providers, community organizations, and other referral partners so clients and families can access home care. The liaison earns partners’ trust, advances opportunities, and turns community relationships into qualified referrals.

The role is primarily field-based, developing a network, identifying opportunities, and representing AMERIBEST in the community. Success requires understanding partner needs, pursuing growth targets, and reliably following through on commitments. The liaison works with the Director of Growth to plan territory activity and collaborates with Intake, Scheduling, Marketing, and Operations to support clients from referral through start of care.

Requirements

• 1–3 years of sales experience or sales-adjacent experience, including having sold in some capacity and sought out similar opportunities.
• A track record of meeting goals, building strong relationships, or performing at a high level.
• Strong communication skills and confidence meeting with different types of partners.
• Competitive, growth-oriented approach and ownership of targets.
• Persistence and consistent follow-up, with the ability to adapt when an approach is ineffective.
• Relationship-building skills, including listening, earning trust, and investing in lasting relationships.
• Curiosity and the ability to ask questions to understand stakeholders, needs, and market changes.
• Organization and reliable management of contacts, notes, next steps, and commitments.

Responsibilities

• Own referral development for an assigned territory, generate qualified leads, and work toward client-start and growth targets.
• Build new relationships and grow existing relationships with physicians, discharge planners, case managers, rehabilitation facilities, senior communities, community agencies, and other referral partners.
• Spend most of the time in the field meeting partners, identifying opportunities, and representing AMERIBEST in the community.
• Conduct partner presentations, in-services, and community events to explain AMERIBEST’s services and value.
• Develop a weekly territory plan with the Director of Growth and prioritize partners and communities with the greatest opportunity.
• Learn what drives each account and follow through on opportunities until the appropriate next step is clear.
• Identify new referral sources, community events, and local opportunities to grow AMERIBEST’s presence.
• Keep Salesforce and other tracking tools current with referral-source activity, leads, next steps, and outcomes.
• Review pipeline, activity, and results with the Director of Growth and adjust plans based on performance.
• Follow up promptly with referral partners and communicate qualified referrals to Intake and the appropriate internal teams.
• Collaborate with Intake, Scheduling, Marketing, and Operations to support a smooth experience from referral through start of care.
• Track outreach, events, and marketing activity to identify which relationships and activities are producing results.

Benefits

• Company-sponsored medical, dental, and vision plans for employees and their dependents.
• 401(k) participation after three months of continuous service.
• Life insurance.
• Long-term disability coverage.
• Employee assistance program.
• Accrued vacation time and sick time.
• 10 paid federal holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed