Community Partnership Liaison

AmeriBest Home Care • Allentown, PA

2d

About The Position

AMERIBEST is seeking a high-energy Community Partnerships Liaison to grow the company’s presence across Philadelphia. The role develops relationships with healthcare providers, community organizations, and other referral partners so clients and families can access home care. The liaison builds trust, advances opportunities, and converts community relationships into qualified referrals. The position is field-based and focuses on networking, identifying opportunities, and supporting the company’s community growth.

The liaison owns referral development for an assigned territory, works toward client-start and growth targets, and collaborates with the Director of Growth to plan territory activity. The role also manages referral pipelines and reporting, communicates qualified referrals to Intake, and partners with Intake, Scheduling, Marketing, and Operations to support the experience from referral through start of care.

Requirements

• 1–3 years of sales experience or sales-adjacent experience, including having sold in some capacity and sought out similar opportunities.
• A track record of meeting goals, building strong relationships, or performing at a high level.
• Strong communication skills and confidence meeting with different types of partners.
• A competitive, goal-oriented approach and willingness to own targets and pursue growth.
• Persistence, consistent follow-up, and adaptability when an approach is not effective.
• Ability to build relationships, listen, earn trust, and invest in lasting partnerships.
• Curiosity and ability to ask questions to understand stakeholders, needs, and market changes.
• Organization skills to keep contacts, notes, and next steps current and ensure commitments are followed through.

Responsibilities

• Own referral development for an assigned territory, generating qualified leads and working toward client-start and growth targets.
• Build new relationships and grow existing relationships with physicians, discharge planners, case managers, rehabilitation facilities, senior communities, community agencies, and other referral partners.
• Spend most of the work time in the field meeting partners, identifying opportunities, and representing AmeriBest in the community.
• Conduct partner presentations, in-services, and community events explaining AmeriBest’s services and value.
• Develop a weekly territory plan with the Director of Growth and focus activity on partners and communities with the greatest opportunity.
• Learn what drives each account and follow through on opportunities until the appropriate next step is clear.
• Identify new referral sources, community events, and local opportunities to grow AmeriBest’s presence.
• Keep Salesforce and other tracking tools current with referral-source activity, leads, next steps, and outcomes.
• Review the pipeline, activity, and results regularly with the Director of Growth and adjust plans based on what is working.
• Follow up promptly with referral partners and communicate qualified referrals to Intake and appropriate internal teams.
• Partner with Intake, Scheduling, Marketing, and Operations to support a smooth experience from referral through start of care.
• Track outreach, events, and marketing activity to help assess which relationships and activities produce results.

Benefits

• Company-sponsored medical, dental, and vision plans for employees and their dependents.
• 401(k) participation after 3 months of continuous service.
• Life insurance.
• Long-term disability coverage.
• Employee assistance program.
• Accrued vacation time and sick time.
• 10 paid federal holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed