Community Paramedic Program Manager

Northwell•Mount Sinai, NY

5d•$75,020 - $126,250

About The Position

Works collaboratively to develop new relationships and clinical populations to meet programmatic and performance goals. Partners across diverse clinical teams to facilitate clinical, operational, and financial program elements and relationships, demonstrating a deep understanding of regulations and payment systems. The role manages program and population needs, supports program development and expansion, and oversees performance measures and continuous improvement. It also engages staff and stakeholders to advance Community Paramedicine across the enterprise.

Requirements

Bachelor’s degree or equivalent combination of education and related experience.
Current New York State Emergency Medical Technician certification or current New York State Paramedic certification.
Specialized certifications as needed.
3–5 years of technical experience.

Responsibilities

Work collaboratively across departments and service lines to manage paramedic program and population needs.
Develop and refine orientation processes, quality assurance processes, clinical and operational workflows, data collection, documentation, research, staff credentialing, reporting, budgets, and other program needs.
Collaborate with management teams on program development, expansion, problem resolution, and strategic planning and implementation.
Oversee the development, measurement, reporting, and implementation of process and outcome measures.
Optimize workflows and processes to meet performance standards and continuously improve staff, system, financial, provider and patient satisfaction, clinical quality, and population health performance.
Build alliances and relationships with key stakeholders to support a shared vision, mission, and goals that meet program aims.
Collaborate across stakeholder groups to expand opportunities.
Communicate program needs and results with staff, gather input for improvement, improve staff engagement and satisfaction, and promote Community Paramedicine across the enterprise.
Prioritize tasks, meet deadlines, and provide status updates on assigned projects.
Perform related duties as required.