Community Outreach Worker

The Salvation Army Canada and Bermuda Territory • Winnipeg, MB

4d • CA$18 - CA$23 • Hybrid

About The Position

The Salvation Army has served people in need in communities across Canada and Bermuda for over 130 years. Building on its roots as a worldwide Christian church, The Salvation Army helps over 2 million people annually, providing necessities like food, clothing, and shelter. The organization also supports individuals facing unemployment, addiction, and family challenges. As a faith- and values-based organization, The Salvation Army hires and serves people of all backgrounds, fostering a sense of belonging for everyone. The mission is to share the love of Jesus Christ, meet human needs, and be a transforming influence in communities worldwide.

Requirements

• Completion of high school, grade 12 or the equivalent.
• An equivalent combination of education and experience may be acceptable.
• Valid Manitoba Class V driver license.
• Winnipeg or RCMP Police Services Check.
• Child Abuse Registry Check.
• Adult Abuse Registry Check.
• At least one year of experience, preferably in social setting required.
• Occasional to moderate amount of keyboarding/manual record keeping.
• Occasional to moderate amounts of physical care (including manual or assisted transfers).
• Moderate lifting/packing of member belongings or program supplies.
• Frequent standing, sitting, walking, & reaching.
• Moderate amount of light housekeeping and property maintenance.
• Occasional use of physical behaviour intervention techniques.
• Attentive listening & observation of body language.
• Continuously monitoring the environment.
• Basic reading, writing, arithmetic, and computer skills.
• Significant memory & concentration.
• Significant reasoning & judgment.
• Ability to understand members’ needs.
• Frequent multi-tasking.
• Moderate to significant creativity and imagination.
• Ability to work independently and as part of a team.
• Excellent team and interpersonal skills.
• Fluent spoken and written English.
• Able to handle the physical demands, which include lifting/carrying items up to 40 pounds.

Responsibilities

• Ensure that members and staff work in a safe environment.
• Ensure compliance with all safety rules and regulations are being adhered to by all, including but not limited to, vehicle usage, transportation of members, working alone, food, medications and equipment, storage and maintenance.
• Answer door and telephone during shift using proper precautions.
• Provide crisis intervention for members as required.
• Conduct checks to ensure the safety of the members and facility throughout their shifts.
• Complete check-ins with a designated contact in accordance with Community Venture policy and procedure.
• Understand and promote members’ rights and responsibilities.
• Provide transportation to and from various locations while demonstrating safe driving skills.
• Follow all traffic laws while driving defensively to ensure safety.
• Report concerns promptly to on-call person as needed.
• Ensure proper lifting, twisting and reaching techniques are used during job performance.
• Remain alert and awake at all times, throughout all shifts.
• Use PPE provided when necessary.
• Record and report activities, behaviours, and any incidents which occur during the shift.
• Responsible for the completion and secure storage of records and documentation in accordance with agency policies and procedures, Residential Care Licensing and the Department of Families’ requirements.
• Keep accurate documentation as to program vehicle usage and maintenance.
• Ensure facility is kept in accordance with agency policies and procedures, Residential Care Licensing and the Department of Families’ requirements.
• Perform necessary housekeeping duties and report any maintenance issues as they arise.
• Participate in staff meetings and training opportunities.
• Be familiar with agency policy and procedures and implement into daily tasks.
• As required and applicable, make suggestions that will improve efficiency, working conditions, or procedures to management.
• Ensure individual’s health and medical needs are accurately attended to in a timely fashion, and that all medication is properly administered and recorded (where applicable).
• Recognize and report concerns of abuse or neglect.
• Provide emotional support for members as required.
• Ensure meals and snacks are varied, attractive, nutritionally, and calorically adequate for the dietary and medical requirements of each member as recommended in the current Canadian Dietary Standard. (where applicable)
• Be involved in implementing individual plans.
• Communicate necessary information, observations and concerns with the Coordinator.
• Provide individuals with support by gathering information on an individual’s goals and desired outcomes.
• Encourage and assist each individual to participate in daily activities in their program and community environments including reinforcing all expectations.
• Ensure that the environment of the program is supportive, nurturing, and encourages a high degree of member involvement including decision making.
• Role model appropriate behaviour and attitude supporting growth and promoting independence for the members.
• Develop opportunities for relationships with families and the community and assist individuals’ to develop positive social interactions.
• Ensure all contact with others is courteous and professional.
• Treat all members and other staff with respect and dignity at all times.
• Collaboratively create, manage and facilitate appropriate individual and group activities, special events and spiritual care programs according to member interest, skill and ability levels.
• Promote social interaction and personal development.
• Ensure all necessary components and any required documentation is completed for assigned activities.
• Participate in ongoing program assessment, review and evaluation of all programs.
• Assist in the completion of inventory as requested.
• Reports directly to: Outreach Team Leader.
• May demonstrate work methods to new employees, volunteers and/or students.
• Responsible for the wise use of member and program resources.
• May be authorized to spend, disburse, or collect small amounts of cash.
• Maintain complete records of financial transactions as per agency policies.

Benefits

• The Salvation Army can provide accommodation upon request to all employees, when working conditions can be adjusted without causing undue hardship to the ministry unit.
• The Salvation Army will provide reasonable accommodation upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED