Community Outreach Coordinator-Metro Detroit, Michigan

CVS Health•Detroit, MI

9d•$21 - $41•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Develops, facilitates, and implements outreach activities, special events, programs, and presentations that support member education and health plan awareness within the Medicaid or Medicare population and the community. Develops and maintains relationships with community contacts. Maintains marketing guideline compliance with the appropriate state's laws and regulations.

Requirements

Must reside in Metro Detroit area
2+ years customer service work experience
Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.
Able to present information to various audiences.
Must be able to work a flexible schedule including weekends and off-shifts as required.
Must possess reliable transportation and have the ability to travel a lone up to 50% of the time in assigned region. (Mileage is reimbursed per our company expense reimbursement policy.)
Must obtain Health and Life insurance license within 6 months of employment.

Nice To Haves

1 year of experience with community outreach & development, community education, or event planning.
2+ years customer service work experience.
Previous experience working with the Medicaid and Medicare population preferred.
Proven interpersonal and negotiating skills.
Ability to work independently.
Health and Life insurance license.
Bachelor's degree preferred.

Responsibilities

Develops and implements outreach activities, special events, programs, and presentations to increase awareness of health plan presence in the community.
Ensures required documentation is in place for membership, leader-driven activities and events.
Manages on-site event staffing and handles any problems or emergencies that may arise, serving as primary contact for sponsors and event providers.
Coordinates event logistics including reserving space, catering, communications, distributing materials, facilities support, and setup/breakdown for the event.
Creates and maintains a community events calendar to assist the department with the community and member awareness.
Seeks out and secures event sponsorship by building and maintaining relationships with community contacts.
Prepares formal presentations for potential sponsors and members.
Conducts new member orientations and leads engagement events and activities.
Must obtain insurance license within 6 months of employment.