Community Marketer

Passage Health•New York City, NY

4d•Hybrid

About The Position

Passage Health is a fast-growing Series A startup on a mission to improve the quality and accessibility of autism care through technology. Autism diagnosis rates have surged over the past decade to 1 in 31 children, yet families still face waitlists of up to a year for care as providers—hampered by antiquated technology and manual workflows—struggle to meet surging demand. We’re building the platform that modernizes how autism care providers work—from clinical documentation to operations to billing—transforming how care is delivered and scaling access across a $460B market. Over the past year, Passage has grown more than 3x, driven by strong customer demand and expanding partnerships across the autism care ecosystem. As we scale, we’re focused on building durable foundations—the systems, processes, and decision-making needed to support long-term growth. About the Role We’re hiring a Community Marketer to be the face of Passage in the ABA community. This is a high-energy, externally facing role for someone who genuinely loves the people who make up this industry—BCBAs, clinical directors, owner-operators, and association leaders—and knows how to build real, lasting relationships with them. You’ll represent Passage at the conferences and convenings where the ABA community shows up, plan events that bring customers and prospects together, and turn relationships into reputation. Your work will fuel pipeline, strengthen our brand, and make Passage the first name people in ABA mention when the conversation turns to better software for autism care. This role can be based remotely in the US or hybrid out of our NYC office, with travel up to ~25% of the time to conferences, customer sites, and Passage offsites.

Requirements

Genuine excitement about the mission of improving autism care.
A natural extrovert who draws energy from being in the room—working a conference floor and starting conversations with strangers.
Direct experience in or with the ABA industry strongly preferred, with an existing network of BCBAs, clinical directors, or owner-operators you can call on.
A track record of planning and running events end to end—from intimate customer dinners to large industry conferences—with a sharp eye for the details that make events memorable.
Strong organizational and project management instincts; you can juggle multiple events at different stages without dropping anything.
Excellent written and verbal communication; you can write a compelling event invite, deliver a clean booth pitch, and represent Passage on a panel.
Comfort with travel up to ~25% of the time and a flexible approach to event-driven work weeks.
A high-ownership mindset and the ability to operate independently in a fast-moving environment.

Responsibilities

Own Passage’s event strategy and calendar—deciding which ABA conferences, association events, and regional convenings we show up at, and how.
Represent Passage at industry conferences—staffing booths, leading conversations, and turning attendees into a real network.
Plan and execute Passage-hosted events end to end: dinners, roundtables, customer meetups, and conference side events the ABA community actually wants to attend.
Run event logistics with care—venues, vendors, invites, RSVPs, on-site experience, and follow-up—so every Passage event feels considered and high-quality.
Build and steward relationships with key voices in the ABA community—clinicians, owner-operators, and industry organizations—so Passage becomes the name people trust and refer.
Partner with Sales and Marketing to convert community engagement into pipeline, content, customer references, and case studies.
Work with the Director of Marketing on our presence in ABA online communities, Slack groups, LinkedIn networks, and industry publications—showing up where the conversation is happening.
Track event ROI, community signals, and pipeline impact, and feed those insights back into how we plan and prioritize.
Translate industry trends and emerging signals into clear, differentiated perspectives that shape our community and brand narrative.