Community Manager- The Woods at Southlake
Peak Living•Morrow, GA
•$60,000 - $63,000
About The Position
Peak Living is seeking a Community Manager for The Woods at Southlake. Under the direction of the Regional Manager, the Community Manager supports and assists with all aspects of community operations, supervises community associates, and helps ensure the community meets customer service, leasing, occupancy, collection, and expense goals. The role includes resident relations, leasing and marketing, financial and administrative reporting, rent collection, and resident retention.
Requirements
- At least three years of experience as an onsite Community Manager or Assistant Community Manager in multifamily housing, hospitality, or a similar industry.
- High school diploma or equivalent.
- Valid driver's license.
- Ability to communicate in English.
Nice To Haves
- College education.
- CAM or ARM certification.
Responsibilities
- Supervise all community associates.
- Support and participate in fulfilling customer service and leasing standards.
- Respond promptly and courteously to resident requests and provide solutions to resident issues.
- Direct all marketing efforts.
- Assist with preparing paperwork for new and renewal lease agreements.
- Determine lease renewal rates and assist with delivering renewal letters to secure renewals.
- Recommend rental-rate adjustments or concessions to the Regional Manager to increase rental activity.
- Review resident files and accounting records for unpaid or late fees, communicate with residents about balances, implement collection procedures, and enforce lease terms to maximize revenue.
- Prepare weekly and monthly reports, 3-day demands, delinquency report updates, other-income and utility-tracking spreadsheets, move-in/move-out inspections, invoices, final security-deposit disposition reports, and other reports requested by the Regional Manager.
- Organize community resident activities, prepare newsletters, and maintain resident loyalty and retention programs.
- Identify areas for improvement and improve community efficiency, productivity, and profitability.
- Research and shop the competition at least once per quarter to ensure rental rates, concessions, and security deposits align with market conditions.
- Collect, post, and deposit rents, security deposits, and other community income daily.
- Lead the management of budgeted occupancy, collections, and expenses.
Benefits
- Three weeks of paid time off (PTO).
- 10 paid holidays and 3 floating holidays.
- Medical, dental, and vision plans.
- 401(k) matching.
- Employee referral bonus program.
- Employee Assistance Program.
- Employee appreciation events.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
