Community Manager - Skymor Wesley Chapel

Greystar•Wesley Chapel, FL
•$75,000 - $80,000•Onsite

About The Position

The Community Manager oversees the day-to-day operations of an assigned single-family property in lease-up, comprising 150 units. The role manages property team members, activities, and resources to meet established financial and operational goals and ensure compliance with company policies and applicable housing laws and regulations. The position contributes to budgeting and financial performance, leads leasing and marketing strategies, oversees resident service and lease enforcement, and maintains the property’s physical condition. It also supervises and develops staff, supports the client/owner relationship, and completes required accounting, administrative, and operational reporting. The schedule is Monday through Friday, with weekends as needed. The salary range is $75,000–$80,000, with potential eligibility for onsite bonus programs.

Requirements

  • At least 4–6 years of relevant experience demonstrating property management, sales, marketing, and customer service capabilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication, conflict-resolution, and customer-service skills.
  • Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Valid driver’s license to drive a golf cart on the property; ensure other onsite staff who drive the golf cart also have valid licenses.
  • Proficiency with internet, word processing, spreadsheet, and database management programs.
  • Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage staff, including maintenance specialists.
  • Ability to access all interior and exterior areas of the property and amenities.
  • Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

  • Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
  • Strong proficiency with property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

  • Provide input into property budgets by analyzing financial statements, marketing information, and operational reports.
  • Meet revenue targets by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial status reports.
  • Review and approve vendor, contractor, and service-provider invoices, verify supporting information and insurance certificates, code charges, and coordinate related communications.
  • Control expenditures within the approved budget and manage the petty cash fund.
  • Oversee lease enforcement, including approving applications, discounts, and renewal leases; conducting apartment inspections; issuing required notices; handling evictions; and imposing and collecting allowable charges.
  • Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
  • Promote resident satisfaction and retention by responding to concerns and requests and ensuring maintenance staff meet service-response standards.
  • Conduct property inspections and address issues to maintain safety, cleanliness, appearance, and appeal of the property, buildings, grounds, and amenities.
  • Interview, hire, orient, train, and manage property staff in accordance with company policies and practices.
  • Support the client/owner relationship through meetings, property tours, performance updates, and responses to owner requests.
  • Complete accounting, financial, administrative, and other reports and perform other assigned or necessary duties.
  • For California positions, manage the lease process using the California Lease File Checklist to ensure lease documents are complete, compliant, and organized.
  • Make routine local trips as needed for bank deposits, training, outreach events, or other job responsibilities.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service and additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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