Community Manager - Pembroke Pines, FL

Valiant Residential, LLC•Pembroke Pines, FL

19h•Onsite

About The Position

Valiant Residential is seeking a Community Manager to supervise, control, and plan the day-to-day activities of an apartment community. The role implements company policies, procedures, and programs to ensure the property is well-managed and maintained within established operating guidelines, and that it complies with applicable regulatory requirements and investor expectations. The Community Manager leads on-site personnel and oversees the community’s staffing, administrative, financial, leasing, resident-service, maintenance, safety, and property-inspection activities. The manager supports a clean, safe, and well-maintained community, handles emergencies, and reports to the Regional Community Supervisor. The position requires availability 24 hours a day, seven days a week, unless the regional property supervisor has been notified.

Requirements

At least 3 years of property management experience.
Ability to apply logical thinking to define problems, collect relevant information, establish facts, draw valid conclusions, and initiate appropriate action.
Strong verbal and written English communication skills for interacting with team members, residents, vendors, and other stakeholders.
Obtain Fair Housing certification before interacting with prospects or residents.
Competence with personal computers, keyboards, internet searches, math, Microsoft Word, Excel, and Outlook, and community software applications.
Knowledge of OSHA laws and regulations.
Ability to work evenings and weekends.
Maintain a neat, clean, and professional appearance throughout the workday and whenever present in the community.
Comply with expectations described in the Employee Handbook.
Successfully pass a drug test.
Certified Apartment Manager (CAM).

Nice To Haves

Bilingual in Spanish.
College degree.
Accredited Resident Manager (ARM) certification.

Responsibilities

Screen, hire, orient, and train new personnel using company directives and effective techniques.
Support staff, encourage teamwork, and lead by example in fostering a harmonious work environment.
Complete personnel administration in a timely manner, including performance evaluations, salary reviews, timesheets, and status-change forms.
Determine transitions and promotions for on-site personnel.
File reports regarding work-related injuries.
Maintain accurate community transaction records and submit rent rolls, delinquency reports, move-in and move-out records, accounts payable, and supply orders on time.
Prepare annual budgets and income projections accurately and on time.
Ensure rents, late fees, and check charges are collected, posted, and deposited promptly; review, code, and approve invoices; and make daily bank deposits.
Ensure the property is rented to full capacity and use marketing strategies to attract prospective residents.
Oversee Assistant Community Manager and Leasing Agent adherence to policies and procedures for wait lists, phone techniques, application verification, and notifications.
Ensure leasing practices comply with federal, state, and local laws; obtain credit and criminal reports for prospective residents; and apply company income and rental-history standards.
Prepare, process, and sign leases and related forms, or supervise others performing these tasks.
Collect rents and late charges, manage delinquent accounts, or supervise others handling these duties.
Pursue lease renewals and send notices at least 45 days before lease expiration.
Supervise leasing employees and ensure effective closing techniques.
Handle evictions and landlord liens.
Maintain resident files, including move-in sheets, move-out notices, security dispositions, and warnings.
Ensure residents have a clean, safe, and well-maintained community.
Ensure maintenance requests are handled immediately on a one-call basis when possible and notify residents when parts must be ordered and delays result.
Maintain common areas and ensure make-ready vacant units are available.
Oversee risk management and emergency procedures.
Inspect the property and improvements regularly, record deficiencies, and take appropriate action within budget limits.
Maintain key-control coding for all units and areas.
Handle emergencies, immediately report accidents and emergency situations to the Regional Community Supervisor, and prepare required reports.
Be available 24 hours a day, seven days a week, unless the regional property supervisor has been notified.
Monitor the parking lot for unauthorized vehicles.
Review weekly reports for accuracy and completeness.
Supervise outside contractors working on the property.
Prepare the property for code, mortgage, and other inspections as directed by the Regional Community Supervisor.
Report employee violations of company policy to the Regional Community Supervisor.
Develop and enforce community policies and rules.