Community Manager - Amelia Farmers Market

Greystar Management Services•Dallas, TX

8d•Onsite

About The Position

The Community Manager oversees the day-to-day operations of an assigned apartment property, including staff, activities, and resources, to achieve budgeted financial and operational goals. The role ensures compliance with company policies and procedures, Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and other laws and regulations governing multifamily housing operations. Responsibilities include supporting property budgeting and financial performance; setting rent rates and ensuring timely collection and posting of rent and fees; approving vendor invoices; controlling expenditures; and overseeing lease enforcement. The Community Manager analyzes market and economic trends and implements marketing and leasing strategies to meet occupancy and revenue goals. The role also promotes resident satisfaction, oversees maintenance service standards and property inspections, hires and supervises staff, and supports relationships with property owners through meetings, tours, and performance updates. The position prepares accounting, financial, administrative, and other reports. California-based Community Managers also use a California-specific lease-file checklist to ensure lease documents are complete, compliant, and organized. The position works in an office environment and may involve frequent exposure to outdoor elements. Local travel may be required for bank deposits, training, outreach events, or other work-related needs. The role requires the ability to access all parts of the property and amenities and to move weights up to 20 pounds independently and 50 pounds with assistance.

Requirements

At least 4–6 years of relevant experience demonstrating property management, sales, marketing, and customer service capabilities.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
Hold licenses and/or certifications required by state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property; ensure other on-site staff authorized to drive the golf cart also have valid licenses.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Management and supervisory skills to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Manage the daily operations, team members, activities, and resources of an assigned property to meet budgeted financial and operational goals.
Ensure compliance with company policies and procedures and applicable housing laws and regulations.
Provide input into property budgets by analyzing financial statements, marketing information, and operational reports.
Set rent rates, ensure rent and fees are collected and posted promptly, make bank deposits, and prepare and review monthly financial status reports.
Approve vendor, contractor, and service-provider invoices, reconcile work or purchases, verify insurance certificates, code charges, and coordinate related communications.
Control expenditures within the approved budget and manage petty cash.
Oversee lease enforcement, including application approvals, discounts and renewal leases, apartment inspections, notices, evictions, and applicable fees and charges.
Analyze market and economic trends and implement marketing and leasing strategies to achieve occupancy and revenue goals.
Respond to resident complaints, questions, and requests promptly and take appropriate action to resolve service issues.
Ensure maintenance team members meet company standards for responding to and completing resident service requests.
Inspect the property and take action to maintain safety, cleanliness, appearance, and appeal of the property, grounds, buildings, and amenities.
Interview, hire, orient, train, and manage property staff performance in accordance with company policies and practices.
Support client and owner relationships through meetings, property tours, performance updates, and responses to requests.
Complete accounting, financial, administrative, and other reports and perform other assigned or necessary duties.
For California positions, manage the lease process using the California-specific Lease File Checklist.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Role may be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.