Community Manager - Pembroke Pines, FL

Valiant Enterprises • Pembroke Pines, FL

5d

About The Position

Valiant Residential is seeking a Community Manager to supervise, control, and plan the day-to-day activities of an apartment community. The role implements company policies, procedures, and programs to ensure the property is well managed and maintained, operating within established guidelines and complying with regulatory agencies and investor requirements.

The Community Manager oversees onsite personnel and administrative processes, property finances and records, leasing and resident relations, maintenance and safety, inspections, contractors, and community policies. The role is based in Pembroke Pines, Florida, and requires availability 24 hours a day, seven days a week unless the regional property supervisor has been notified.

Requirements

• At least 3 years of property management experience.
• Ability to apply logical thinking to define problems, gather relevant data, establish facts, draw conclusions, and take appropriate action.
• Strong verbal and written English communication skills for interacting with team members, residents, vendors, and other stakeholders.
• Obtain Fair Housing certification before interacting with prospects or residents.
• Computer skills, including keyboarding, internet searches, math, Microsoft Office (Word, Excel, and Outlook), and community software applications.
• Knowledge of OSHA laws and regulations.
• Ability to work evenings and weekends.
• Maintain a neat, clean, and professional appearance throughout the workday and whenever present in the community.
• Comply with expectations in the Employee Handbook.
• Successfully pass a drug test.

Nice To Haves

• Bilingual Spanish skills.
• College degree.
• Certified Apartment Manager (CAM) certification.
• Accredited Resident Manager (ARM) certification.

Responsibilities

• Screen, hire, orient, and train personnel using company directives and established techniques.
• Support staff, encourage teamwork, and lead by example in fostering a harmonious work environment.
• Handle personnel administration in a timely manner, including performance evaluations, salary reviews, timesheets, and status changes; determine onsite staff transitions and promotions.
• File reports related to work injuries and report employee policy violations to the Regional Community Supervisor.
• Maintain accurate records of community transactions and submit reports such as rent rolls, delinquency reports, move-ins and move-outs, accounts payable, and office supply orders on time.
• Prepare annual budgets and income projections accurately and on time.
• Ensure rent and fees are collected, posted, and deposited; review, code, and approve invoices; and make daily bank deposits.
• Maximize occupancy and use marketing strategies to attract prospective residents.
• Oversee leasing staff and ensure consistent application of policies and procedures, including wait lists, phone techniques, application verification, and notifications.
• Ensure leasing practices comply with federal, state, and local laws; obtain credit and criminal reports and verify applicants meet company income and rental-history standards.
• Prepare, process, and sign leases and related forms, or supervise others doing so.
• Collect rent and late charges, address delinquent accounts, and aggressively pursue lease renewals; send renewal notices at least 45 days before expiration.
• Supervise leasing employees and ensure effective closing techniques; handle evictions and landlord liens.
• Maintain resident files, including move-in sheets, move-out notices, security dispositions, and warnings.
• Ensure the community is clean, safe, and well maintained; respond promptly to maintenance requests, communicate delays to residents, maintain common areas, and ensure make-ready units are available.
• Oversee risk management and emergency procedures; handle emergencies and report accidents and emergency situations to the Regional Community Supervisor immediately, preparing required reports.
• Inspect the property and improvements, document deficiencies, and take necessary action within budget limits.
• Maintain key-control coding for units and areas and monitor the parking lot for unauthorized vehicles.
• Review weekly reports for accuracy and completeness and supervise outside contractors working on the property.
• Prepare the property for code, mortgage, and other inspections as directed by the Regional Community Supervisor.
• Develop and enforce community policies and rules.
• Be available 24 hours a day, seven days a week unless the regional property supervisor has been notified.

Benefits

• Competitive total compensation.
• Time off.
• Comprehensive benefits, including free health insurance options and 401(k) matching.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed