Community Manager - NOVEL Blandtown

Greystar•Atlanta, GA

7d•$90,000 - $100,000•Onsite

About The Position

The Community Manager oversees the day-to-day operations of an assigned 250-unit midrise property in lease-up, managing team members, daily activities, and resources to achieve budgeted financial and operational goals. The role ensures compliance with company policies and procedures and applicable housing laws and regulations. The manager contributes to budget development, revenue and expense management, vendor payments, lease enforcement, marketing and leasing, resident satisfaction, property inspections, staff supervision, and client/owner relations. The position also prepares accounting, financial, administrative, and other reports, and performs additional duties as assigned or needed. Routine local travel may be required for bank deposits, training, outreach events, and other work-related activities.

Requirements

4–6 years minimum of relevant experience demonstrating property management, sales, marketing, and customer service capabilities.
Ability to manage day-to-day apartment community operations, resolve customer complaints, complete financial records and reports, increase sales revenues, and coordinate a team’s work.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
Hold all licenses and certifications required by state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property; ensure other onsite staff who drive the golf cart also have valid licenses.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Strong proficiency in property-management software; Entrata, Yardi, and/or OneSite preferred.
Management and supervisory skills to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Experience with Entrata, Yardi, and/or OneSite property-management software.

Responsibilities

Contribute to property budget development by reviewing financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial status reports.
Review and approve vendor, contractor, and service-provider invoices, including verifying work or purchases, insurance certificates, account coding, and related communications.
Control expenditures within the approved budget and maintain the petty cash fund.
Oversee lease enforcement, including application approvals, discounts, renewal leases, apartment inspections, notices, evictions, and allowable fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to achieve occupancy and revenue goals.
Promote resident satisfaction and retention by responding to resident concerns and requests and ensuring maintenance staff meet service-request standards.
Inspect the property regularly and address safety, cleanliness, appearance, and appeal of the property, grounds, buildings, and amenities.
Interview, hire, orient, train, and manage property staff performance in accordance with company policies and practices.
Support client and owner relationships through meetings, property tours, performance updates, and responses to owner requests.
Complete accounting, financial, administrative, and other reports and perform other assigned or necessary duties.
For California positions, manage the lease process using the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.