Community Manager-Canopy at West River II

The Related Group•Tampa, FL

22d

About The Position

TRG Management is hiring a Community Manager for Canopy at West River II. The company manages approximately 20,000 units across several states and more than 100 properties, with experience in subsidized, workforce, affordable, mid-rise, high-rise, luxury rental, and single-family housing. The Community Manager is responsible for the property’s leasing, financial performance, upkeep, security, tenant relations, and reporting. The role includes surveying local competitors, marketing and showing vacant units, negotiating leases, collecting deposits and rents, managing budgets and expenses, resolving tenant complaints, overseeing vendors and repairs, enforcing occupancy policies, responding to emergencies, and preparing reports. The successful candidate will have affordable housing experience, relevant property-management certification, and the flexibility to work evenings and weekends.

Requirements

Prior affordable housing experience.
Certified Apartment Manager (CAM), Accredited Resident Manager (ARM), or Certified Occupancy Specialist (COS) qualification.
At least two years of on-site experience as a Leasing Consultant and/or Assistant Community Manager; alternatively, three years of supervisory experience in a customer-service-related business with appropriate certification(s) will be considered.
Fair Housing certification must be achieved before interacting with prospects or residents.
Competence with personal computers, keyboarding, internet searches, math, Microsoft Office Suite (including Word, Excel, and Outlook), and community software applications.
Knowledge of OSHA laws and regulations.
Flexibility to work evenings and weekends.

Responsibilities

Survey local competition to understand market conditions and rental rates.
Advertise vacancies, obtain referrals from current tenants, explain the advantages of the location and services, and show units to attract tenants.
Negotiate leases and collect security deposits.
Collect rents, pay bills, forecast requirements, prepare an annual budget, schedule expenditures, analyze variances, and initiate corrective action to meet financial objectives.
Investigate and resolve tenant complaints, enforce occupancy rules, inspect vacant units, complete repairs, and contract with vendor services to maintain the property.
Maintain building systems by contracting for maintenance services and supervising repairs.
Secure the property by contracting for security patrol services, establishing and enforcing precautionary policies and procedures, and responding to emergencies.
Enforce occupancy policies and procedures by confronting violators.
Prepare reports by collecting, analyzing, and summarizing data and trends.
Maintain job knowledge through educational opportunities, professional publications, personal networks, and professional organizations.
Support organizational goals by taking ownership of new and different requests and identifying opportunities to add value.