Community Manager - Orlando, FL

RangeWater Real Estate•Orlando, FL

4d•Onsite

About The Position

The Community Manager manages and coordinates team members’ daily activities and property resources to achieve established budgeted financial and operational goals. The role ensures that property operations comply with company policies and procedures and all laws and regulations governing multifamily housing operations. The Community Manager leads and evaluates employees, supports hiring and training, and works to achieve revenue goals through sales, marketing, and leasing strategies. The role oversees budgeting, forecasting, profitability analysis, financial documentation, and invoicing. It also monitors market trends, manages lease enforcement processes, maintains relationships with clients, owners, contractors, and vendors, and helps ensure the property is safe, clean, well-maintained, and attractive. The manager responds to customer complaints and issues and keeps informed about industry, technology, and leasing practices. The position is scheduled for 40 hours in a regular work week. Site hours may vary; typical hours are Monday through Friday, 9 a.m. to 6 p.m., Saturday, 10 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Weekend work is required when scheduled. The job is based in an office environment with frequent exposure to outdoor elements, and may involve local or non-local business travel.

Requirements

High school diploma or GED equivalent.
1–3 years of supervisor experience, with skills to hire, lead, direct, evaluate, and manage subordinates and team members.
1–3 years of multifamily property management experience.
Valid current driver’s license.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to work weekends when scheduled and perform essential job functions unaccompanied.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittent sitting and keyboard work.

Nice To Haves

Property management, sales, marketing, and customer service experience sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Manage and coordinate team members’ daily activities and property resources to meet budgeted financial and operational goals.
Ensure property operations comply with company policies, procedures, and applicable multifamily housing laws and regulations.
Manage the team, conduct employee evaluations, and interview, hire, orient, and train new hires.
Meet revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies; identify opportunities to improve the property.
Model budgets, forecast, analyze and manage profitability, complete financial records and reports, and manage invoicing.
Analyze market and economic trends that may affect the property and recommend improvements; stay informed about technology, industry standards, and leasing and sales tools and processes.
Manage lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under lease agreements.
Conduct property tours, update clients on property performance, and meet with clients as needed.
Manage contractors and vendors.
Oversee property safety, cleanliness, appearance, and curb appeal; report equipment malfunctions and injuries or accidents.
Ensure the property maintenance team follows company standards for service requests.
Resolve customer complaints and issues.
Shop competing properties and build relationships in the market and industry.
Perform other duties as assigned.